Skip to main content

Chestnuts Hotel

52 Racecourse Road, Ayr, South Ayrshire, KA7 2UZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ayr.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ayr.

Opening Times

  • Monday 10:00 - 23:00.
  • Tuesday 10:00 - 23:00.
  • Wednesday 10:00 - 23:00.
  • Thursday 10:00 - 23:00.
  • Friday 10:00 - 00:00.
  • Saturday 10:00 - 00:00.
  • Sunday 10:00 - 23:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Accessible Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 15m (16yd) from the accessible entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are additional bedrooms.

Room

Restaurant Bar Internal

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 18m (19yd 2ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 70cm (2ft).
  • The distance between the floor and the highest table is 70cm (2ft).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.
  • Comments View
    • Plastic cups are not available.
    • Plastic cutlery is not available.
    • Drinking straws are available on request.

Restaurant Bar Internal

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 18in) from the accessible entrance.
  • The distance between the floor and the lowest table is 68cm (2ft).
  • The distance between the floor and the highest table is 70cm (2ft).
  • Menus are hand held only.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.
  • Comments View
    • Plastic cups are not available.
    • Plastic cutlery is not available.
    • Drinking straws are available on request.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Staff are not Text Relay aware.