Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Ayr.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ayr.
COVID-19 Information
- The information in this section was taken in February 2021.
- There are separate doors for entering and exiting.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Times
- Monday 10:00 - 23:00.
- Tuesday 10:00 - 23:00.
- Wednesday 10:00 - 23:00.
- Thursday 10:00 - 23:00.
- Friday 10:00 - 00:00.
- Saturday 10:00 - 00:00.
- Sunday 10:00 - 23:00.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Accessible Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 100cm (3ft 3in) wide.
Level Change (Accessible Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception
- The reception desk is 15m (16yd) from the accessible entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are additional bedrooms.
Room
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General Information
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- There are 14 rooms in total.
- There are 0 standard ground floor rooms.
- There are 14 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 18m (19yd 2ft) from the accessible entrance.
- The distance between the floor and the lowest table is 70cm (2ft).
- The distance between the floor and the highest table is 70cm (2ft).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
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Comments
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- Plastic cups are not available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
Restaurant Bar Internal
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 5m (5yd 18in) from the accessible entrance.
- The distance between the floor and the lowest table is 68cm (2ft).
- The distance between the floor and the highest table is 70cm (2ft).
- Menus are hand held only.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
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Comments
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- Plastic cups are not available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 17m (18yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- Staff are not Text Relay aware.