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Fairfield House Hotel

12 Fairfield Road, Ayr, South Ayrshire, KA7 2AS

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Access Guide

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Introduction

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Ayr.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ayr.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 500cm x 550cm (16ft 5in x 18ft 1in).
  • The nearest designated bay is 24m (26yd 9in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 94cm (3ft 1in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.

Outside Access (Function Suite Entrance)

  • This information is for the entrance located at the front of the building, to the right.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 134cm (4ft 5in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 176cm (5ft 9in) wide.

Outside Access (Martin's Restaurant Entrance)

  • This information is for the entrance located at the front of the building, to the left.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 79cm (2ft 7in) wide.
  • Comments View
    • There is level access to the bar and restaurant to the left from the main entrance.

Level Change (Martin's Restaurant Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • There are 3 similar steps with no handrails at the side of the venue leading up to the outside seating decking area.
    • There is a single side door 80cm wide which opens towards you onto the decking.
    • It offers level access between the bar/restaurant and outdoor seating.

Outside Access (Leisure Club Entrance)

  • This information is for the entrance located at the front of the leisure club to the left of the hotel.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 85cm (2ft 9in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 87cm (2ft 10in) wide.

Level Change (Leisure Club Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp or slope is 108cm (3ft 7in).
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance after an easy ramp to the right.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • The ramp or slope does bypass the steps.

Reception

  • The desk is 7m (7yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk does not have a lowered section.
  • The lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar/restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 44 rooms in total.
    • There are 8 standard ground floor rooms.
    • There are 34 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 60m (65yd 1ft) from the main entrance.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 39.
    • The width of the door is 78cm (2ft 7in).
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are not within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 78cm (2ft 7in).
    • The door opens inwards.
    • The door weight is heavy.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 205cm x 295cm (6ft 9in x 9ft 8in).
    • There is not a lateral transfer space.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 48cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 78cm (2ft 7in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 54cm (1ft 9in).
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • There are not handrails available.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is fair.
    • The colour contrast between the walls and floor is fair.
    • The colour contrast between the internal hotel room door and wall is fair.
    • The colour contrast between the external ensuite door and wall is fair.
    • Lighting levels are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is fair.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 2.
    • The number of accessible rooms with wheel in showers is 0.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
  • Comments View
    • There is a shallow step leading into the shower cubicle.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 11m (12yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 47cm (1ft 7in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 07:00 - 21:30.
    • Tuesday 07:00 - 21:30.
    • Wednesday 07:00 - 21:30.
    • Thursday 07:00 - 21:30.
    • Friday 07:00 - 21:30.
    • Saturday 07:00 - 21:30.
    • Sunday 07:00 - 21:30.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located through to the rear left of the building.
    • The fitness suite is 35m (38yd 10in) from the main entrance.
    • There is not level access to the fitness suite.
    • Fitness Suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 84cm (2ft 9in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes weight lifting equipment.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • There is level access to the unisex changing room and sauna/steam room from the hotel.
    • There is step free access to the male/female changing and fitness suite from the fitness suite entrance.
    • Full information can be found in the linked Fairfield Leisure Club guide.
  • Opening Times View
    • Monday 07:00 - 22:00.
    • Tuesday 07:00 - 22:00.
    • Wednesday 07:00 - 22:00.
    • Thursday 07:00 - 22:00.
    • Friday 07:00 - 22:00.
    • Saturday 07:00 - 20:00.
    • Sunday 07:00 - 20:00.

Level Change (Fitness Suite)

  • There are steps to access this area / service.
  • The steps are located leading down to the fitness suite and pool from the hotel.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.
  • There is not a standard and / or platform lift to access this service.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The services on the floors which are not accessible are some of the upper rooms.
  • Comments View
    • There are similar stairs to the right which are clearly marked and offer a handrail on the right.

Lift

  • There is a lift for public use.
  • The lift is located round to the right after reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 27m (29yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 106cm x 137cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located through to the rear of the building past reception, on the right.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 147cm x 165cm (4ft 10in x 5ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 81cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Inside the venue, there is level access to the baby change facility.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).
  • Comments View
    • The female standard toilet is also accessible offering adequate turning space in front and transfer space to the right if required.

Accessible Toilet (Function Suite)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 8m (8yd 2ft) from the function suite entrance.
    • The accessible toilet is located to the right of the function suite.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 190cm x 180cm (6ft 3in x 5ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located round to the right of the building after reception.
    • The female toilets are 19m (20yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located through to the rear of the building.
    • The male toilets are 24m (26yd 9in) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the right of the function suite.
    • The female and male toilets are 8m (8yd 2ft) from the function suite entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are medium.
  • Comments View
    • There are further male and female toilets in the restaurant and leisure club.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.