Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Maybole.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Maybole.
COVID-19 Information
- The information in this section was taken in February 2021.
- Following UK Government guidelines, we have made the decision to close a number of our frontline offices, including all Customer Service Centres, with immediate effect.
Most enquiries can be handled over the phone on 0300 123 0900. There are also a wide range of application forms and information available online. Payments can be made online, by phone and at your local Paypoint and Post Office. - For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Town Hall Free Public Car Park.
- The car park is located on High Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on High Street.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 83cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
Reception
- The reception desk is 2m (6ft 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
Level Change (Inside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the interview rooms and the toilet.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 118cm (3ft 10in).
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 10m (32ft 10in) from the main entrance.
- The accessible toilet is located off the reception area.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 188cm x 270cm (6ft 2in x 8ft 10in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 108cm (3ft 7in).
- There is no dropdown rail.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 150cm (4ft 11in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 78cm (2ft 7in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 103cm (3ft 4in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.