Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Girvan.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Girvan.
COVID-19 Information
- The information in this section was taken in February 2021.
- Following UK Government guidelines, we have made the decision to close a number of our frontline offices, including all Customer Service Centres, with immediate effect.
Most enquiries can be handled over the phone on 0300 123 0900. There are also a wide range of application forms and information available online. Payments can be made online, by phone and at your local Paypoint and Post Office. - For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 240cm x 310cm (7ft 10in x 10ft 2in).
- On street Blue Badge parking is located off Dalrymple Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located off Dalrymple Street.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 85cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 85cm (2ft 9in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 5 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
Outside Access (Accessible Entrance)
- This information is for the entrance located to the side of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 85cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are additional exhibits.
Museum
- Exhibits cannot be audio described.
- The availability of tactile signage does not depend on exhibition.
- The availability of Braille signage does not depend on exhibition.
- Touch tours are available.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing system is a portable loop.
- Staff are trained to use the the hearing system.
- A deposit is not required for the hearing system.
- There is not a wheelchair to borrow.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the accessible entrance.
- This accessible toilet is located to the rear of the building.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from any member of staff.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 230cm x 230cm (7ft 7in x 7ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 66cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 135cm (4ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.