You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a museum, model railways, a cafe and a computer simulator.
• Services / facilities within the grounds include steam train rides.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Ayr.

You are on Opening Times (Seasonal). Skip to the next section.

Opening Times (Seasonal)

• The venue is open from 11:00-16:00 on Sundays in summer months only.
• Contact the venue for further information.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located at the side of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • Parking can be arranged outside the main building or station in advance.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located to the left of the building in the car park.
• There is not level access into the venue.
• Car Park Entrance
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 105cm (3ft 5in).

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located immediately beyond the entrance.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 151cm (4ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 130cm (4ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Outside Access (Toilets & Further Exhibits Entrance). Skip to the next section.

Outside Access (Toilets & Further Exhibits Entrance)

• This information is for the entrance located to the left of the main entrance.
• There is not level access into the venue.
• Toilets & Further Exhibits Entrance
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are permanently held open.
• The width of the door opening is 104cm (3ft 5in).

You are on Level Change (Toilets & Further Exhibits Entrance). Skip to the next section.

Level Change (Toilets & Further Exhibits Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Outside Access (Platform Entrance). Skip to the next section.

Outside Access (Platform Entrance)

• This information is for the entrance located at the side of the station building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 180cm (5ft 11in).

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• Comments View
  • There are some uneven paths along the route to the station, although cars can be brought in here with prior arrangement.

You are on Outside Access (Waiting Room Entrance). Skip to the next section.

Outside Access (Waiting Room Entrance)

• This information is for the entrance located on the platform.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Waiting Room Entrance). Skip to the next section.

Level Change (Waiting Room Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is moderate.
• The ramp/slope is portable.
• Please contact a member of staff for use of the portable ramp.
• The width of the ramp/slope is 75cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • The ramp used is that shown in the Train Station section.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • There are some easy slopes in the outside areas leading to the station building.

You are on Level Change (Museum). Skip to the next section.

Level Change (Museum)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading down into the museum.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are available.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• Concessions are not available.
• There is not a wheelchair to borrow.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• The cafe is located to the rear of reception.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the main entrance.
• The standard height for tables is 67cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.
• The type of food served here is snacks.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2-4 member(s) of staff on duty.
• The station is staffed.
• The train companies operating from within this station are National Coal Board No. 10 (Steam Train Sunday's).
• All key concourse shops and services have level access.
• There are 1 platform(s) in the station.
• The platform(s) which has/have level access is / are 1.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

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• Additional Station Information View
  • Accessible toilets are not located on the platform(s).
  • There is not a wheelchair available to borrow.
• Comments View
  • There is a 75cm wide moderately sloping portable ramp to overcome 1 deep step onto the train available.
  • There are handrails at the step on the carriage.
  • There is ample room for a wheelchair user in the carriage.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is not an/are not accessible toilet(s) within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter.
  • The female and male toilets are approximately 4m (4yd 1ft) from the Toilets & Further Exhibits Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 74cm (2ft 5in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located to the side of the grounds.