Access Guide
Introduction
- Services / facilities within the building include a museum, model railways, a cafe and a computer simulator.
- Services / facilities within the grounds include steam train rides.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ayr.
Opening Times (Seasonal)
- The venue is open from 11:00-16:00 on Sundays in summer months only.
- Contact the venue for further information.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
View
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
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Comments
View
- Parking can be arranged outside the main building or station in advance.
Outside Access (Car Park Entrance)
- This information is for the entrance located to the left of the building in the car park.
- There is not level access into the venue.
- Car Park Entrance
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 105cm (3ft 5in).
Level Change (Car Park Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 151cm (4ft 11in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Outside Access (Toilets & Further Exhibits Entrance)
- This information is for the entrance located to the left of the main entrance.
- There is not level access into the venue.
- Toilets & Further Exhibits Entrance
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are permanently held open.
- The width of the door opening is 104cm (3ft 5in).
Level Change (Toilets & Further Exhibits Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Outside Access (Platform Entrance)
- This information is for the entrance located at the side of the station building.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 180cm (5ft 11in).
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Comments
View
- There are some uneven paths along the route to the station, although cars can be brought in here with prior arrangement.
Outside Access (Waiting Room Entrance)
- This information is for the entrance located on the platform.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 150cm (4ft 11in).
Level Change (Waiting Room Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is portable.
- Please contact a member of staff for use of the portable ramp.
- The width of the ramp/slope is 75cm (2ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
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Comments
View
- The ramp used is that shown in the Train Station section.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
View
- There are some easy slopes in the outside areas leading to the station building.
Level Change (Museum)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down into the museum.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- Concessions are not available.
- There is not a wheelchair to borrow.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located to the rear of reception.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main entrance.
- The standard height for tables is 67cm.
- There is not ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are not available.
- The type of food served here is snacks.
Train Station
- There are generally 2-4 member(s) of staff on duty.
- The station is staffed.
- The train companies operating from within this station are National Coal Board No. 10 (Steam Train Sunday's).
- All key concourse shops and services have level access.
- There are 1 platform(s) in the station.
- The platform(s) which has/have level access is / are 1.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.
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Additional Station Information
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- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
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Comments
View
- There is a 75cm wide moderately sloping portable ramp to overcome 1 deep step onto the train available.
- There are handrails at the step on the carriage.
- There is ample room for a wheelchair user in the carriage.
Accessible Toilet
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 4m (4yd 1ft) from the Toilets & Further Exhibits Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilets.
- The height of the baby change table once extended is 74cm (2ft 5in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the side of the grounds.