Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Troon.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Troon.
COVID-19 Information
- The information in this section was taken in February 2021.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are currently unavailable.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Times
- Monday 08:45 - 12:30.
- Monday 13:30 - 17:30.
- Tuesday 08:45 - 12:30.
- Tuesday 13:30 - 20:00.
- Wednesday 08:45 - 12:30.
- Wednesday 13:30 - 17:30.
- Thursday 08:45 - 12:30.
- Thursday 13:30 - 20:00.
- Friday 08:45 - 12:30.
- Friday 13:30 - 17:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is St Meddans Car Park.
- The car park is located across the road.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 250cm x 2000cm (8ft 2in x 22yd).
- Standard marked parking bays are located in front of and to the side of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 98cm (3ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading through the entrance doors.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 90cm (2ft 11in).
Reception
- The reception desk is 5m (5yd 18in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high in height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are not trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (29ft 6in) from the main entrance.
- The accessible toilet is located to the right of the reception desk.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 168cm (4ft 7in x 5ft 6in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 126cm (4ft 2in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 77cm (2ft 6in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is fair.
- Lighting levels are low.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.