Access Guide

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Location

The venue is situated within the centre of the town.
This venue is situated in Troon.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Troon.

COVID-19 Information

The information in this section was taken in February 2021.
There are external queuing points.
The external queuing points are not clearly marked/signed.
There is a member of staff available at the entrance.
There is hand sanitiser available at the entrance.
The hand sanitisers are free standing.
Hand sanitisers are available inside the venue.
There is a limited number of people allowed inside.
There is a Track and Trace system in place.
There is not a one-way system throughout.
There is clear signage inside to help with social distancing.
There are protective clear screens located at desks/counters.
Toilets are currently unavailable.
The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Times

Monday 09:00 - 13:00.
Monday 14:00 - 17:30.
Tuesday 09:00 - 13:00.
Tuesday 14:00 - 19:00.
Wednesday 09:00 - 13:00.
Wednesday 14:00 - 19:00.
Thursday 09:00 - 13:00.
Thursday 14:00 - 17:30.
Friday 09:00 - 13:00.
Friday 14:00 - 17:00.
Saturday Closed.
Sunday Closed.

Parking

The venue does not have its own car park.

Public Car Parks. View
- There is a car park for public use within 200m (approx).
- The name of the car park is Academy Street Car Park.
On Street Parking and Drop-off Details. View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 550cm (6ft 7in x 18ft 1in).
- Standard marked parking bays are located across the street.
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The bell is in a suitable position to allow wheelchair users to gain access.
The main door(s) open(s) away from you (push).
The door(s) is / are single.
The door(s) is / are heavy.
The width of the door opening is 84cm (2ft 9in).

Reception

The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.

Comments View
- There are 2 doors through to the back surgery which are 74cm wide.
- The front treatment rooms can be made available if required.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- This accessible toilet is located to the left of reception.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.