Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Troon.
- There is a bus stop within 150m (164yds) of the venue.
Parking (Main Entrance)
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
- The nearest designated bay is 12m (13yd) from the main entrance.
- The furthest designated bay is 16m (17yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
Parking (Platform 1)
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
- The nearest designated bay is 4m (13ft 1in) from the Barassie Street entrance.
- The furthest designated bay is 12m (13yd) from the Barassie Street entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This entrance gives access to platforms Platform 2.
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Outside Access (Barassie Street Entrance)
- This entrance gives access to platforms 1.
- This information is for the entrance located to the rear of the station.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 95cm (3ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 95cm (3ft 1in) wide.
Level Change (Barassie Street Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception (Ticket Office)
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
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Opening Times
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- Monday 06:35 - 17:50.
- Tuesday 06:35 - 17:50.
- Wednesday 06:35 - 17:50.
- Thursday 06:35 - 17:50.
- Friday 06:35 - 17:50.
- Saturday 06:35 - 17:50.
- Sunday 10:10 - 17:50.
Inside Access
- There is not level access to the service.
- Motorised scooters are allowed in public parts of the venue.
Level Change (Footbridge)
- There are steps to access this area / service.
- The steps are located to the left as you enter.
- There is / are 15+ step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The steps lead from platform 2 to platform 1.
Train Station
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located to the right as you enter.
- The ticket office is 6m (19ft 8in) from the main entrance.
- The train companies operating from within this station are First Scott Rail.
- There is a taxi rank at the station.
- The taxi rank is located in front of platform 2.
- The taxi rank is 4m (13ft 1in) from the platform 2.
- Shops and services within the station include K.K.R.Hair Stylist, Newsagent and Taxi Office.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 25m (27yd) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 285cm x 330cm (9ft 4in x 10ft 10in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the left as you enter.
- The male toilets are 25m (27yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.