You are on Introduction. Skip to the next section.

Introduction

• There are 12 flats within the venue.
• The service works closely with the Enhanced Rehab Team from the South London and Maudsley NHS Foundation Trust, who have a key role in identifying appropriate pathways for service users and supporting their clinical care. Hexagon staff are trained and supported in using psychological approaches to benefit the residents’ rehabilitation, and standardised research tools are used to monitor progress.
• The targeted length of stay at Newstead Road is 2 years, after which most residents will move on to their own flat with a lower support package.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Lee.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• There is/are 0 designated parking bay(s) within the car park.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are uneven surfaces.
• The car park surface is tarmac.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open away from you (push).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 135cm (4ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open both ways.
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 137cm (4ft 6in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is permanent.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead as you enter.
• The lift is 11m (12yd 1in) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Eating and Drinking (Dining Room). Skip to the next section.

Eating and Drinking (Dining Room)

• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 16m (17yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located ahead as you enter.
  • Unisex toilets are 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness training is provided for staff.
• The most commonly produced documents can be provided in other formats.
• Documents in large print and different languages format can be requested.
• Are.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Help with luggage is generally available for inpatients.
• The mobility aids available include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, mobility scooter, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
• To obtain mobility aids please contact reception.
• Portable hearing loops cannot be provided on request.