You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Surrey Quays.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is not a car park for public use within 200m (approx).
• On street marked Blue Badge bays are not available.
• Clearly signed and / or standard marked parking bays are not available.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the venue.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 160cm (5ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 150cm (4ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk is 4m (4yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Route finding signage is not available.
• The type of flooring in walkways and corridors is vinyl.
• The lighting levels are medium.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is 6m (6yd 1ft) from the main entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• There is room for a wheelchair user to manoeuvre.
• The type of flooring is vinyl.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Information is available in large print and different languages.
• Information in other languages and formats is available on request.
• Announcements are in person.
• The room does not have background music playing.
• There is not a television.
• Vending machines are not available.
• There is not a children's play area.
• Lighting levels are medium.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There are 9 consultation/treatment rooms available.
• The room surveyed was 7.
• The consultation / treatment room is 11m (12yd 1in) from the main entrance.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 82cm (2ft 8in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The room does not have background music playing.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is written text signage on or near the toilet door.
  • The accessible toilet is located to the left as you enter.
  • The accessible toilet is 12m (13yd 4in) from the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door weight is light.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 165cm x 220cm (5ft 5in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 120cm (3ft 11in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the left as you enter.
  • Unisex toilets are 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the unisex standard toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness training is provided for staff.
• The most commonly produced documents can be provided in other formats.
• Documents in large print and different languages format can be requested.
• Are.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Portable hearing loops cannot be provided on request.
• Home visits services are available.