Access Guide
Introduction
- Services / facilities within the building include counselling and clinic rooms.
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Comments
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- The Drug and Alcohol Service (Lambeth) is part of the Addictions Division.
- It provides assessment, treatment and advice for people, aged over 18, who have substance misuse (drug and/or alcohol) related problems.
- The service is for people who live in the London Borough of Lambeth.
- The team offer a Tier 2 addictions assessment and brief intervention clinic, and a Tier 3 addictions assessment and treatment service.
- Tier 2 services provide drug-related information, advice, assessment, referrals, interventions (including needle exchange) and aftercare.
- Tier 3 services provide specialised drug assessments, treatment, care and referrals, delivered in the community or on hospital sites.
- They provide people with a care plan and a key worker.
- They are often delivered alongside Tier 2 services, in the same premises and by the same staff.
Opening Times
- Monday 09:00 - 16:45.
- Tuesday 09:00 - 13:45.
- Wednesday 09:00 - 16:45.
- Thursday 09:00 - 16:45.
- Friday 09:00 - 16:45.
- Saturday Closed.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Brixton.
- The nearest underground station is Brixton.
Parking
- The venue does not have its own car park.
- There is not a car park for public use within 200m (approx).
- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Brighton Terrace, near to the junction with Brixton Road.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on the road opposite the venue.
- There is not a designated drop off point.
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Comments
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- The on-street standard bays are pay and display.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- There is an intercom at this entrance.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the left of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
Reception
- The desk/counter is 15m (16yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 15m from the main entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1,2,3.
- The stairs are located through a door to the left of the waiting area.
- The stairs are approximately 20m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G,1,2,3.
- The platform lift accesses a small level change.
- Staff do need to be notified for use of the lift.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 110cm x 135cm (3ft 7in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Other Floors (Mezzanine)
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Steps
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- The floors which are accessible by stairs are LG,G,mezzanine.
- The stairs are located at the rear of the reception waiting area.
- The stairs are approximately 20m from the main entrance.
- There are 8 steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
Lift (Mezzanine)
- There is a lift for public use.
- The lift is located to the rear of the reception waiting area.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are LG,G,mezzanine.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 110cm x 135cm (3ft 7in x 4ft 5in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Consultation / Treatment Room
- There is / are 10 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 2.
- There is level access to the consultation / treatment room.
- Level access is by lift.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
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Comments
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- There is 1 consultation room on the ground floor, 3 on the mezzanine level and 6 on the first floor.
Consultation / Treatment Room (Clinic Rooms)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 4.
- There is level access to the consultation / treatment room.
- Level access is by lift.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is not a chair.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
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Comments
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- There are 3 clinic rooms on the mezzanine level and 1 on the LG level.
Accessible Toilet (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile, pictorial and Braille signage on or near the toilet door.
- This accessible toilet is located to the right as you enter the building.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There are 2 accessible toilets in this location.
- The second toilet has the transfer space to the right.
- The toilet seat of this toilet was missing at the time of our survey.
- The alarms are push-button.
Accessible Toilet (Second Floor - Staff)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile, Braille and pictorial signage on or near the toilet door.
- This accessible toilet is located on the second floor, in the staff area.
- This accessible toilet is approximately 7m (7yd 1ft) from the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 235cm x 255cm (7ft 9in x 8ft 4in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is a second accessible toilet on the second floor, in the same room as the accessible shower (photograph 3).
- There is a similar toilet on the first floor with the transfer space to the right (photograph 4).
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the second floor accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 45cm (1ft 6in).
- Other facilities available include; an accessible toilet.
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the second floor.
- The shared toilet(s) is/are approximately 2m (2yd 7in) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are bright.
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Comments
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- There are similar standard toilets on all floors.
Additional Info Health
- Disability awareness training is provided for staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, different languages and voice recognition CD format can be requested.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Home visits services are available.
- A mobility scooter charging point is not available at the venue.