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Woodcote House

Croydon University Hospital, London Road, Croydon, CR7 7YE

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Access Guide

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Introduction

  • This building is the staff base for the Mental Health Liaison Service based at the hospital.
  • The Mental Health Liaison Service (Croydon University Hospital) provides psychiatric assessments for people, aged 16-65, to determine if they need mental health care and treatment.
  • Patients are not seen here. .
  • Staff go out to see patients in A&E, Outpatients or the wards as appropriate.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Croydon.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking (Woodcroft Wing Blue Badge Parking)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the rear of the venue, near the accessible staff entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 550cm (13ft 1in x 18ft 1in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the accessible staff entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the accessible staff entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • There is a chain between the post in the picture (photograph 4) and another post to the left which blocks access to the path with level access from the road.
    • The narrow path to the right of the post has a shallow step where it meets the road.

Outside Access (Accessible Staff Entrance)

  • This information is for the entrance located at the rear of the portacabin.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 77cm (2ft 6in).

Level Change (Accessible Staff Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the portacabin.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 85cm (2ft 9in).

Outside Access (Corridor Entrance)

  • This information is for the entrance located on the main hospital corridor, at the junction between the Yellow and Green zones.
  • There is level access into the venue.
  • There is a bell at this entrance.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 84cm (2ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are light.
    • The width of the door opening is 79cm (2ft 7in).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are bright.

Accessible Toilet (Hospital Corridor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is located off the main corridor, just inside the entrance to Occupational Therapy/Howell Assessment Unit in the Yellow Zone.
    • This accessible toilet is approximately 80m (87yd 1ft) from the main corridor entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 310cm x 255cm (10ft 2in x 8ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 127cm (4ft 2in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is push.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Portable hearing loops cannot be provided on request.
  • Home visits services are not available.