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Orchard House

Lambeth Hospital, 108 Landor Road, London, SW9 9NT

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Access Guide

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Introduction

  • Services / facilities within the building include Rehabilitation Offices, FIPTS Therapies, Home Treatment, Psychologist, AMPH and Complex Care Outpatients Department.
  • Comments View
    • The Outpatients Department is located on the ground floor of Orchard House.
    • Lambeth home treatment telephone - 020 3228 6220.

Getting Here (Lambeth Hospital)

  • By Road View
    • Lambeth Hospital is located in Stockwell, South London just off Landor Road. It is approximately 450 metres from the A3 (Clapham Road) to the East and the A203 and A23 to the West.
    • Standard and Blue Badge parking is located in front of the hospital main entrances.
  • By Bus View
    • The nearest bus stop is Lambeth Hospital which is located on Landor Road approximately 100 metres from the main hospital entrance. The 322 service stops here.
  • By Train View
    • The nearest train station is Clapham High Street approximately 0.8 km away via Landor Road, Bedford Road, Lendal Terrace, Clapham High Street, Edgeley Road and Voltaire Road.
  • By Underground View
    • The nearest underground station is Clapham North approximately 0.7 km away via Landor Road.
  • Useful Links View

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Lambeth.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Brixton.
  • The nearest underground station is Clapham North.

Parking (Reay House)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft x 16ft).
    • The nearest designated bay is 25m (27yd 13in) from the Reay House main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the Reay House main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The nearest designated bay to Orchard House is 90m.
    • The furthest designated bay to Orchard House is 95m.
    • The nearest designated bay to the Tony Hills Unit is 50m.
    • The furthest designated bay to the Tony Hills Unit is 55m.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 102cm (3ft) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 2m (2yd 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium in height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 5m (5yd 18in) from the main entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Outside Access (FIPTS Therapies Entrance)

  • This information is for the entrance located to the left as you pass the reception, on the ground floor.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft) wide.

Consultation / Treatment Room (FIPTS - Outpatients)

  • There are 6 consultation/treatment rooms available.
  • The room surveyed was Clinical Room 1.
  • The consultation / treatment room is 9m (9yd 2ft) from the entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 68cm (2ft) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is not adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No chairs with armrests available.
  • No tables are permanently fixed.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Lighting levels are medium.
  • Comments View
    • There are 2 clinic rooms and 4 consulting rooms available.
    • There are some consulting/office rooms available with a door width of over 75cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are Home Treatment and additional standard toilets.

Accessible Toilet (Ground Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located ahead as you enter the main entrance.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The door is heavy.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The dimensions of the accessible toilet are 195cm x 220cm (6ft 5in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 123cm (4ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 106cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 108cm (3ft 7in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a push button alarm to the left of the toilet.

Standard Toilet(s) (FIPTS - Ground Floor)

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies. Please contact the health and safety clinical advisors for further information on the hospital.
    • There is no cashpoint on-site or within 100m of the main reception.