You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include :Ground Floor - Main Reception, Cafe and Health Promotion Room, Community Midwifery and Children's Services
  First Floor- Amersham Vale Training Practice, Waldron Health Centre GP Practice, Clifton Rise Family Practice and GP Walk In Centre and Hurley Group Practice
  Second Floor- Community Services, Contraception and Sexual Health Clinic, Health Improvement Team, Community Special Care Dentistry.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is New Cross.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 20:00.
• Tuesday 08:00 - 20:00.
• Wednesday 08:00 - 20:00.
• Thursday 08:00 - 20:00.
• Friday 08:00 - 20:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is sheltered.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 4 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 470cm x 480cm (15ft 5in x 15ft 9in).
• The nearest Blue Badge bay is 3m (3yd 10in) from the rear entrance.
• The furthest Blue Badge bay is 15m (16yd 1ft) from the rear entrance.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The car park surface is concrete.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 135cm (4ft 5in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 130cm (4ft 3in).
  • There is a small raised threshold in the doorway.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The width of the door opening is 110cm (3ft 7in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 100cm (3ft 3in).
  • There is a small raised threshold in the doorway.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • The stairs are located to the right as you enter through the main entrance.
  • The stairs are approximately 10m from the main entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is approximately 4m (4yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 12m (13yd 4in) from the main entrance.
• The standard height for tables is 71cm.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks and sandwiches.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located to the right as you enter.
  • The accessible toilet is 20m (21yd 2ft) from the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The door weight is heavy.
  • The width of the accessible toilet door is 79cm (2ft 7in).
  • The dimensions of the accessible toilet are 185cm x 215cm (6ft 1in x 7ft 1in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 110cm (3ft 7in) high.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the right as you enter.
  • Unisex toilets are 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness training is provided for staff.
• The most commonly produced documents can be provided in other formats.
• Documents in large print and different languages format can be requested.
• Are.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Portable hearing loops cannot be provided on request.
• Home visits services are available.