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Physiotherapy

Stratford Hospital, Arden Street, Stratford-upon-Avon, CV37 6NX

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Access Guide

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Getting To The Hospital (Stratford Hospital)

  • By Road View
    • The Stratford Hospital is located on Arden Lane to the north west of Stratford-upon-Avon.

      If travelling by car, the Sat Nav the post code for the hospital is CV37 6NX.

      From the north, head south west on the A46, at the roundabout take the first exit onto Birmingham Road (A3400).
      Continue through two roundabouts, after approximately 1.2 miles turn right onto Arden Street.
      Continue along Arden Street for a short distance and the entrance to Stratford Hospital is on the right.

      From the south, head north on Shipston Road (A3400), at the roundabout with Trinity Way (A4390) take the first exit onto Seven Meadows Road (A4390).
      After crossing the River Avon at the next roundabout take the third exit and continue along Seven Meadows Road (A4390) to the next roundabout.
      Take the third exit and continue along Evesham Place (A4390), at the junction with Greenhill Street, turn left and then immediately right onto Arden Street and the entrance to Stratford Hospital is on the left.

      From the east, head north west on Banbury Road (A422).
      After crossing the River Avon continue along Bridge Foot (A3400), turn left into Guild Street and after approximately a third of a mile turn left into Arden Street, after a short distance the entrance to Stratford Hospital is on the right.

      From the West, head east on Alcester Road (A46), at the roundabout take the second exit onto Alcester Road (A422) after approximately 1.5 miles turn left onto Arden Street and the entrance to Stratford Hospital is on the left.
    • There is a multi storey car park located at the rear of the Building 1 for visitors.

      Blue badge parking spaces are located on the ground and first floors.

      Charges apply for blue badge holders in this car park.

      The car park uses Automatic Number Plate Recognition (ANPR) to charge for parking.
  • By Bus View
    • There are bus stops is on Birmingham Road approximately 400m from the main hospital entrance (Building 1) and Alcester Road approximately 500m from the main hospital entrance (Building 1).

      The following bus services H3, X20, X50 stop on Birmingham Road and bus services 2, 4, 6S, 15, 50, 229, P&R, X18, X19 stop on Alcester Road.

      Service H3 is operated by Hedgehog Community Bus. Services X20, X50, 2, 4, 6S, P&R by Johnson’s Excelbus. Services 15, 50, X18, X19 by Stargecoach. and Service 229 by Diamond North West.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Stratford-upon-Avon approximately 0.5 miles from the Stratford Hospital.
  • Useful Links View

Getting Help and Assistance (Stratford Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located Warwick Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found on the left as you enter Building 1 via the rear hospital entrance.
  • Documents are available in an alternative format and can be provided to include: large print on request, Makaton on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located within the hospital grounds.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and walking sticks.
  • To obtain mobility aids please contact Building 1 Help Desk.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the back of Building 1.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 460cm x 460cm (15ft 1in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located by the car park pedestrian entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located on the ground level by the lifts.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Building 1 rear entrance.
  • Comments View
    • The nearest designated Blue Badge bay from the Building 2 Entrance is 50m.
    • For free parking for Blue Badge holders, please scan your Blue Badge at the pay point machines upon leaving after your stay, in order to validate your parking.
    • Individuals who do not validate their parking risk receiving a fine.

Getting To (Physiotherapy)

  • Physiotherapy is/are located in Building 2 on the first floor.
  • Access to Physiotherapy is via the main hospital entrance.
  • Enter via the main hospital entrance, turn right at the end of the Outpatients Reception desk to the lift on the left, take the lift to the first floor. On exiting the lift the entrance to the Physiotherapy Department is on the right.
  • There is step free access, via lift, to Physiotherapy.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access

  • Entrance Details View
    • This information is for the entrance located at the front of Building 2.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm .
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are varied.

Lift

  • There is a lift for public use.
  • The lift is located on the right just past the Main Reception Desk.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 24m (26yd 9in) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • There are manual, heavy, double doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • 124cm high.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm.
  • The dimensions of the lift are 110cm x 210cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Opening Times

  • Monday 08:00 - 17:30.
  • Tuesday 08:00 - 17:30.
  • Wednesday 08:00 - 17:30.
  • Thursday 08:00 - 17:30.
  • Friday 08:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Department / Service

  • Department / Service Access View
    • Physiotherapy is located in Building 2 on the first floor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 78cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; accessible toilet facilities for everyone, a treatment room and a waiting room/area.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
  • Comments View
    • Patients may use the accessible toilet as a standard toilet.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the Physiotherapy entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Therapy Outpatients)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Therapy Outpatients.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Room / Area (Gymnasium)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Gymnasium.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 156cm (5ft 1in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the Therapy Outpatients area.
    • This accessible toilet is approximately 16m from the Physiotherapy Department entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 166cm x 224cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 138cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 136cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.

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