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Saints Megastore

Southampton Football Club - St Mary's Stadium, Southampton, Hampshire, SO14 5FP

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Stewards, hospitality staff, food and drink concession staff and car park attendants receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

Car Parking and Drop Off

Outer Concourse

Parking (Non Matchday Parking)

  • Parking View
    • The car park is located off Marine Parade.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 610cm (15ft 9in x 20ft).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
    • The stadium is clearly visible from the car park.

Opening Times

  • Monday - Saturday: 10:00 - 17:00.
  • Sunday: 10.00 - 16:00.

Outside Access (Saints Megastore Entrance)

  • Entrance View
    • This information is for the entrance located on the south-east corner of the stadium.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Shop (Saints Megastore)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is played.
    • The lighting levels are varied.
  • Till(s)/Counter(s) View
    • There is/are 1 till(s)/counter(s) available.
    • The payment counter is located at the rear of the store. This counter is used for purchases and shirt printing.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 14m from the entrance.
    • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.
    • The lowered section of the counter is at a height of 80cm.
      The hearing assistance system is located at till 2.
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Exit (Saints Megastore)

  • Exit View
    • This information is for the exit located to the left of the payment counters.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 175cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
    • There is a member of staff available for assistance at this exit.