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Ticket Office(s)

Southampton Football Club - St Mary's Stadium, Southampton, Hampshire, SO14 5FP

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Stewards, hospitality staff, food and drink concession staff and car park attendants receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

Car Parking and Drop Off

Outer Concourse

Opening Times

  • Monday – Friday: 09:00 – 17:00.
  • Saturday (Matchday): 09:00 - Halftime and for 30 mins after the final whistle.
  • Saturday (Non Matchday): 09:30 - 16:00.

Ticket Office(s) (1 - Main Ticket Office)

  • There is/are 3 ticket office(s) located around the stadium.
  • The main ticket office is located in the north-east corner of the stadium, at the corner of the Itchen Stand.
  • The ticket office(s) is/are clearly signed.
  • There is step-free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at the ticket office(s).
  • The hearing assistance system(s) is/are fixed.
  • The hearing assistance system(s) is/are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home supporters.
  • The height of the lowered section is 90cm.

Ticket Office(s) (2 - Matchday Tickets and Collections)

  • There is/are 3 ticket office(s) located around the stadium.
  • The matchday tickets and collection counter(s) is/are located in the north-east corner of the stadium, at the corner of the Itchen Stand.
  • The ticket office(s) is/are clearly signed.
  • There is step-free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at some of the ticket offices.
  • The hearing assistance system(s) is/are fixed.
  • The hearing assistance system(s) is/are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home supporters.

Ticket Office(s) (3 - Matchday Away Supporters)

  • There is/are 3 ticket office(s) located around the stadium.
  • The away supporters ticket office is located on the corner of the Itchen Stand, adjacent to Britannia Road.
  • The ticket office(s) is/are clearly signed.
  • There is step-free access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at some of the ticket offices.
  • The hearing assistance system(s) is/are fixed.
  • The hearing assistance system(s) is/are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for away supporters.