You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a hotel, bar and restaurant.
• Related link Shopping Area Guide St Albans - Holywell Hill.
• Https://www.accessable.co.uk/venues/shopping-area-guide-st-albans-holywell-hill

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is St Albans Abbey.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located behind the hotel.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 450cm (14ft 9in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 79cm (2ft 7in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Outside Access (Bar Entrance). Skip to the next section.

Outside Access (Bar Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 81cm (2ft 8in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Bar Entrance). Skip to the next section.

Level Change (Bar Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 8m (8yd 2ft) from the hotel entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bar area.
• The lighting levels are varied.

You are on Eating and Drinking (Tudors). Skip to the next section.

Eating and Drinking (Tudors)

• The following information is for the restaurant.
• The restaurant is located to the left as you enter via the hotel entrance.
• Full table service is available.
• Food or drinks are not ordered from the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the hotel entrance.
• The standard height for tables is 77cm.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

You are on Level Change (Tudors Restaurant). Skip to the next section.

Level Change (Tudors Restaurant)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located immediately beyond the entrance.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (Hotel Bar). Skip to the next section.

Eating and Drinking (Hotel Bar)

• The following information is for the bar.
• The bar is located to the right as you face reception.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the bar entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 78cm (2ft 7in).
• The standard height for tables is 74cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • All of the guest rooms are on the first floor.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 20 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 20 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor.
  • Inside the venue, there is not level access to the female toilet(s).
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located adjacent to the bar, at the bottom of the stairs.
  • The male toilet(s) is/are approximately 30m (32yd 2ft) from the hotel entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.