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de Havilland Aircraft Museum

Salisbury Hall, London Colney, Hertfordshire, AL2 1BU

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About this venue

The UK’s oldest aviation museum dedicated to the preservation of the de Havilland aviation heritage.

Access Guide

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2020 Changes

  • AccessAble are aware that there have been changes to this Access Guide, which includes the information for the car park refurbishment. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Albans.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Hours

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The nearest designated bay is 12m (13yd 4in) from the main entrance.
    • The furthest designated bay is 18m (19yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is grass.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 115cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 113cm.
  • Ramp/Slope View
    • The ramp/slope is located directly in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 135cm (4ft 5in).

Reception

  • The desk is 2m (2yd 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the reception area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access - Rear Door)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the door as your leaving the aeroshop.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 72cm (2ft 4in).

DH History Building

  • The door leading in to the building is single, heavy, opens away from you and is 87cm wide.
  • There is a moderate permanent ramp at the entrance.
  • Once you have entered, there is a steep ramp leading further in to the building.

The Foreman's Office

  • Thedoor to this office is single, opens towards you, is heavy and 78cm wide.
  • There is a moderate permanent ramp leading to the entrance, with hand rails on both sides.
  • The office has level access inside.

The Walter Goldsmith Hanger

  • There is level access into and throughout the hanger.

Shelter S

  • The door leading into the shelter opens away from you, is heavy and single width.
  • There is a steep slope leading to the entrance.
  • The shelter has level access inside.
  • There are deep steps leading into the planes.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 9m (9yd 2ft) from the main entrance.
    • The accessible toilet is located in a seperate buliding to the left as you face the main entrance.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 134cm x 170cm (4ft 5in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There are not mirrors.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 113cm (3ft 8in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Level Change (Accessible Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the facility.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.