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Drovers Way Car Park & Toilets

Drovers Way, St Albans , Hertfordshire, AL3 5EB

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Access Guide

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Introduction

  • Services / facilities within the building include a multi -storey car park, Shopmobility, accessible and standard toilets.

Opening Times (Car Park)

  • This service is open 24 hours.

Opening Times (Shopmobility)

  • Monday 09:30 - 16:00.
  • Tuesday 10:00 - 14:00.
  • Wednesday 09:30 - 16:00.
  • Thursday 10:00 - 14:00.
  • Friday 09:30 - 16:00.
  • Saturday 09:30 - 16:00.
  • Sunday Closed.

Opening Times (Toilets)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Albans City / St Albans Abbey.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • For up to date parking charges please click here.
    • The car park type is multi storey.
    • There is/are 9 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 600cm (13ft 1in x 19ft 8in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 138cm (4ft 6in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Reserved disabled car parking spaces are available next to the office in within the car park.
    • A disabled RADAR toilet is nearby.
    • You can purchase a RADAR key from Shopmobility at a cost of £2.50.

Outside Access (Vehicle Entrance)

  • Entrance View
    • This information is for the entrance located in Drovers way.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
  • Comments View
    • The ticket machines as you drive in are at a height suitable for wheelchair users.

Outside Access (Pedestrian Entrance)

  • Entrance View
    • This information is for the entrance located in Drovers Way.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the pedestrian entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is an alternative stepped entrance also located in Drovers Way.
    • This entrance has 9 clearly marked medium (17cm) steps beyond it.
    • There is a handrail going up the left of the steps.

Reception (NCP Customer Service)

  • The desk/counter is 14m (15yd 11in) from the pedestrian entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Outside Access (Shopmobility)

  • Entrance View
    • This information is for the entrance located on the ground floor of the car park.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 90cm (2ft 11in).
    • The lighting levels at the ramp/slope are good.

Reception (Shopmobility)

  • The desk/counter is 1m (3ft 3in) from the shopmobility entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Shopmobility

  • Route maps are available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are normally available to assist around town / city.
  • Escorts do need to be booked in advance.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.
  • Comments View
    • A wheelchair can be hired for up to 4 weeks at a cost of £5 per week or part week.
    • There is no charge for the scooters or for a one day loan of manual wheelchairs, however all donations are welcome to help meet running costs, ensure its future success and enable to extend the scheme so that more people can enjoy the freedom that Shopmobility gives them.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G,1,2,3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located just beyond the pedestrian entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G,1,2,3.
  • The lift is approximately 8m (8yd 2ft) from the pedestrian entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 200cm x 200cm (6ft 7in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the pedestrian entrance.
    • This accessible toilet is located in Drovers Way.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 240cm (5ft 3in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.