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Ovo Maltings Art Theatre

The Maltings, St Albans, Hertfordshire, AL1 3HL

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Access Guide

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Introduction

  • Comments View
    • The Box Office is open Monday to Saturday 10.00 - 17.00 and 45 minutes before the start of each performance.
    • The Coffee Shop is open Monday to Saturday 10.00 - 16.45.
    • The Theatre Bar is open 45 minutes before the start of each performance.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in St Albans.
  • The nearest mainline station is St Albans Station.
  • Comments View
    • The Theatre is situated on Level 2 of the Maltings Shopping Centre.

Parking (The Maltings Shopping Centre)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in the same building but to the left.
    • The car park type is multi storey.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 372cm x 480cm (12ft 2in x 15ft 9in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the Main Accessible Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 198cm (6ft 6in).

Outside Access (Main Entrance)

  • This information is for the entrance located in the Maltings Shopping Centre.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 140cm (4ft 7in).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the foyer area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Eating and Drinking (Food stall)

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • There is a food stall that sets up in the main foyer when an event is on.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the front of the auditorium.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit next to the patron.
  • This venue does not provide audio described performances.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The adapted toilet is 2m from the foyer.
    • The adapted toilet is 15m from the auditorium.
    • Photos of the theatre are restricted due to a rehearsal taking place at the time of survey.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Main Entrance.
    • This accessible toilet is located in the entrance area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the shopping centre next to the entrance.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the Main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the shopping centre next to the Main Entrance.
    • The male toilet(s) is/are approximately 3m (3yd 10in) from the Main Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.