You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • St George's Hospital is located on Blackshaw Road and can be accessed by the A24.
    Head north-east on High Street Colliers Wood/A24 towards Longley Road.
    Continue to follow A24 for 0.1 miles.
    Turn left onto Blackshaw Road and St George's Hospital is located on the right.
  • St George's Hospital has two visitors car park and multiple Blue Badge bays located at main entrances.
• By Bus View
  • Bus routes 493 and G1 enter the grounds of St George's Hospital.
    Several other bus routes serve roads within a short walk of the hospital.
    Routes 44, 77, 270, N44 stop on Garratt Lane, routes 57, 131. 219, and N155 stop on Tooting High Street, and routes 155, 264 and 280 stop on Blackshaw Road. Low-floor, wheelchair accessible buses run on all routes.
  • There is an onsite bus stop.
  • Onsite bus stops are located on the main hospital road.
• By Train View
  • The nearest train station is Haydons Road, 1.6 miles from St George's Hospital.
• By Underground View
  • The nearest underground station is Tooting Broadway, 0.3 miles from St George's Hospital.
• Useful Links View
  • For detailed information on bus services please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Southern Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Thameslink Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on TFL services please follow the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Grosvenor Wing.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8725 2453.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main corridor of all wings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is available at the hospital.
• The mobility scooter charging point is located at the Atkinson Morley Wing main reception.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main receptions in each wing.

You are on Hospital Parking (Hospital Car Park 1). Skip to the next section.

Hospital Parking (Hospital Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Blackshaw Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use). Skip to the next section.

Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Perimeter Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm (7ft 10in x 14ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Atkinson Morley Wing.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are level changes with no dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Atkinson Morley Wing entrance.
• Comments View
  • Disabled users are able to get a lift from this car park to the Atkinson Morley Wing.
  • At the time of survey (April 2023) Car Park 2 was permanently closed for visitors.

You are on Lift (Car Park 2 to Atkinson Morley Wing). Skip to the next section.

Lift (Car Park 2 to Atkinson Morley Wing)

• There is a lift for public use.
• The lift is located to the left of the payment machines in Car Park 2.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 60m (65yd 1ft) from the Atkinson Morley Wing entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 115cm x 135cm (3ft 9in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Outside Access (Atkinson Morley Wing Entrance). Skip to the next section.

Outside Access (Atkinson Morley Wing Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 262cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 261cm.
• Comments View
  • At the time of survey (April 2023) the main entrance doors were closed for maintenance (photograph 1).
  • Alternative access was via the side door (photograph 3).

You are on Opening Times (Atkinson Morley Wing). Skip to the next section.

Opening Times (Atkinson Morley Wing)

• Monday 05:30 - 22:00.
• Tuesday 05:30 - 22:00.
• Wednesday 05:30 - 22:00.
• Thursday 05:30 - 22:00.
• Friday 05:30 - 22:00.
• Saturday 05:30 - 22:00.
• Sunday 05:30 - 22:00.

You are on Reception (Atkinson Morley Wing). Skip to the next section.

Reception (Atkinson Morley Wing)

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• Reception View
  • The reception point is located ahead as you enter.
  • The reception point is approximately 6m (6yd 1ft) from the Atkinson Morley Wing entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/04/2023.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Getting Around (Atkinson Morley Wing). Skip to the next section.

Getting Around (Atkinson Morley Wing)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Amenities (Atkinson Morley Wing). Skip to the next section.

Amenities (Atkinson Morley Wing)

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• Shops and Services View
  • The shops/services available include; a coffee shop.
• ATM Machines View
  • There is not an/are not ATM machine(s) available.
• Pay Phones and Charging Points View
  • Pay phones are available.
  • The pay phone(s) is/are located in the main corridor.
  • The pay phone(s) is/are cash only payment.
  • A low level pay phone (controls between 75cm - 100cm from floor level) is not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available.
  • WiFi is available for all visitor's. To access the WiFi, visitor's must select GuestWlan and follow the website instructions.
• TV Pre-Payment Machines View
  • There are TV pre-pay machines for patients.
  • The TV pre-pay machine(s) for patients is/are located on the main hospital corridors.

You are on Lift (Atkinson Morley Wing). Skip to the next section.

Lift (Atkinson Morley Wing)

• There is a lift for public use.
• The lift is located straight down the main corridor, to the right.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 57m (62yd 1ft) from the Atkinson Morley Wing entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2, and 3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 135cm (4ft 5in).
• The dimensions of the lift are 175cm x 268cm (5ft 9in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Other Floors (Atkinson Morley Wing). Skip to the next section.

Other Floors (Atkinson Morley Wing)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.

You are on Parent and Baby Room (Atkinson Morley Wing). Skip to the next section.

Parent and Baby Room (Atkinson Morley Wing)

• There is a parent and baby room in the venue.
• The parent and baby room is located to the left as you enter the Atkinson Morley Wing entrance.
• The parent and baby room is approximately 9m from the Atkinson Morley Wing entrance.
• Inside the venue, there is level access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 98cm (3ft 3in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are low.

You are on Accessible Toilet (Transfer Both Sides). Skip to the next section.

Accessible Toilet (Transfer Both Sides)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the left as you enter the Atkinson Morley Wing entrance.
  • This accessible toilet is approximately 9m (9yd 2ft) from the Atkinson Morley Wing entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door may be difficult to open.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 243cm x 223cm (7ft 12in x 7ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 120cm.
  • The lateral transfer space on the right is 92cm.
  • The lateral transfer space was obstructed at the time of the survey.
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • The height of the coat hook is 120cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 127cm (4ft 2in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 121cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s) (Atkinson Morley Wing Entrance). Skip to the next section.

Standard Toilet(s) (Atkinson Morley Wing Entrance)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter the Atkinson Morley Wing entrance.
  • The female and male toilets are approximately 9m (9yd 2ft) from the Atkinson Morley Wing entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Standard Toilet(s) (Ground Floor Corridor). Skip to the next section.

Standard Toilet(s) (Ground Floor Corridor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the ground floor corridor leading to St James Wing.
  • The female and male toilets are approximately 71m (77yd 1ft) from the St James Wing entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are moderate to good.
  • An ambulant toilet with wall mounted grab rails is not available.
• Comments View
  • There are additional shared toilets along this corridor (photographs 6-8), however, they were out of use at the time of survey (April 2023).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hospital Parking link (new tab) - click here.
• St James Wing - Peabody's Café link (new tab) - click here.