Access Guide
COVID-19 Information
- The information in this section was taken in October 2020.
- The terminal is closed to passengers and flights between 17:00 and 05:00 every night. There is no access into the terminal building during these closure hours.
- The free set-down option in the Mid-Stay car park has moved to Blue Short Stay. Blue Short Stay is a 10-15 minute walk from the terminal. The Express Set Down (chargeable) remains open as usual.
- There have been no changes to the entrances or exits.
- Only passengers flying are allowed to enter the terminal wherever possible. Family/friends/carers may enter to assist passengers who require help on Departure or Arrival.
- Hand sanitising stations are available at:
- The main check-in concourse x2.
- Immediately after Security before Duty Free x2.
- Immigration before the Border.
- Baggage Reclaim Hall.
in addition to handwashing facilities in all existing toilets. - Extensive signage is in place to remind passengers about social distancing, the requirement to wear a face covering and to wash hands.
- Protective screens are in place at all desks including; Check-in Desks, Information Desks, PRM Receptions, and Boarding Gates.
- There have been no change to the toilet facilities.
- Face masks are required in all indoor areas at all times, unless when seated to eat/drink. If a passenger is exempt from wearing a face mask for medical reasons they are advised to check with the airline, as all airlines flying from Stansted may require proof of exemption before allowing boarding.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Coach Station, Train Station, Orange/Red Short Stay Car Park and Meet & Greet Car Park
Tunnel 1
- It is approximately 50m (55yd) from the Tunnel 1 entrance to the Tunnel 1 and 2 ramp.
- It is approximately 110m (120yd) from the Tunnel 1 entrance to the nearest escalator.
- It is approximately 132m (144yd) from the Tunnel 1 entrance to the Tunnel 1 and 2 lift.
- Tunnel 1 leads from the Red Car Park.
Tunnel 2
- It is approximately 90m (98yd) from the Tunnel 2 entrance to the Tunnel 1 and 2 ramp.
- It is approximately 50m (55yd) from the Tunnel 2 entrance to the nearest escalator.
- It is approximately 75m (82yd) from the Tunnel 2 entrance to the Tunnel 1 and 2 lift.
- Tunnel 2 is located by the Meet and Greet reception building and the Coach Station.
Tunnel 3
- It is approximately 90m (98yd) from the Tunnel 3 entrance to the Tunnel 3 and 4 ramp.
- It is approximately 50m (55yd) from the Tunnel 3 entrance to the nearest escalator.
- It is approximately 75m (82yd) from the Tunnel 3 entrance to the Tunnel 3 and 4 lift.
- Tunnel 3 is located close to the Coach Station and the Blue Badge bays in Row A of the Orange Car Park.
Tunnel 4
- It is approximately 50m (55yd) from the Tunnel 4 entrance to the Tunnel 3 and 4 ramp.
- It is approximately 90m (98yd) from the Tunnel 4 entrance to the nearest escalator.
- It is approximately 115m (126yd) from the Tunnel 4 entrance to the Tunnel 3 and 4 lift.
- Tunnel 4 leads from the Orange Car Park.
Walkway
- There is a walkway, with level access, at the rear of the tunnels.
- This links all of the tunnels and the lifts, ramps and escalators together.
Ramp(s) or Slope(s) (Tunnel 1 and Tunnel 2)
- There is a ramp/slope located leading to the terminal.
- The ramp/slope is used to access the terminal.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The lighting levels at the ramp/slope are moderate to good.
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Comments
View
- There are two sets of double doors leading to the ramp.
- The doors are 218cm (7ft 1in) wide and held open.
- At the top of the ramp there is an automatic door leading to the terminal building.
- The door is 166cm (5ft 5in) wide.
Ramp(s) or Slope(s) (Tunnel 3 and Tunnel 4)
- There is a ramp/slope located leading to the terminal.
- The ramp/slope is used to access the terminal.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The lighting levels at the ramp/slope are moderate to good.
-
Comments
View
- There are two sets of double doors leading to the ramp.
- The doors are 218cm (7ft 1in) wide and held open.
- At the top of the ramp there is an automatic door leading into the terminal building.
Lift (Tunnel 1 and Tunnel 2)
- The clear door width is 170cm (5ft 7in).
- The dimensions of the lift are 170cm x 363cm (5ft 7in x 11ft 11in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
-
Comments
View
- The lift has handrails on both sides.
Lift (Tunnel 3 and Tunnel 4)
- The clear door width is 171cm (5ft 7in).
- The dimensions of the lift are 168cm x 364cm (5ft 6in x 11ft 11in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
-
Comments
View
- The lift has handrails on both sides.
Escalator(s)
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Escalator(s)
View
- Escalators can be used to access other floors.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are -1 (Train Station), 0 (Short Stay Car Park, Coach Station, Meet and Greet, Valet Reception, Pick Up Point), 1 (Terminal).
- The lighting levels at the escalator(s) are moderate to good.
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Comments
View
- There are two sets of two escalators.
- The escalators between Levels 0 and -1 at the end of Tunnel 3 have a clearly marked head and foot.
External Concourse
- There is step free access along the external concourse.
- The external concourse is covered.
- There is clear signage along the concourse.
- It is between 50m (55yd) and 7m (8yd) from the bus and taxi stands to the concourse.
- There are bus stops for transfer to each of the airport car parks.
- There are 3 entrances in to the Check-in Hall along the concourse.
- There is an entrance into the Arrivals along the concourse.
- There are help points available at all entrances.