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Arrivals - Channel Islands

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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Entrance from Transport

  • There is level access to the entrance.
  • There are double automatic doors.
  • The doors are 359cm (11ft 9in) wide.
  • There is a bus stop by the entrance with a space for accessible vehicles.


  • There are two pairs of escalators.
  • There is a landing level in between these escalators.
  • The steps of the escalators are not clearly marked.
  • The head and foot of the escalators are clearly marked.


  • There are two banks of steps.
  • There are 15 + steps in each bank.
  • The steps are medium height.
  • The steps have handrails on both sides.
  • There is a landing.
  • The steps are clearly marked.


  • There is a lift for public use.
  • The lift is located in the entrance foyer.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 168cm x 228cm (5ft 6in x 7ft 6in).
  • The clear door width is 120cm (3ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Entrance to Arrivals Hall

  • This entrance is located to the left as you exit the lifts, or right from the escalators and stairs.
  • The door is automatic and opens away from you.
  • The door is 144cm (4ft 8in) wide.
  • The door takes you directly into the Arrivals Hall.

Additional Info

  • Staff do receive disability awareness / equality training.