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Drop Off Zones, Taxi Ranks, Airport Car Park Bus Stops and Access to the Terminal

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • The free set-down option in the Mid-Stay car park has moved to Blue Short Stay. Blue Short Stay is a 10-15 minute walk from the terminal. The Express Set Down (chargeable) remains open as usual.
  • There have been no changes to the entrances or exits.
  • Only passengers flying are allowed to enter the terminal wherever possible. Family/friends/carers may enter to assist passengers who require help on Departure or Arrival.
  • Hand sanitising stations are available at:
    - The main check-in concourse x2.
    - Immediately after Security before Duty Free x2.
    - Immigration before the Border.
    - Baggage Reclaim Hall.
    in addition to handwashing facilities in all existing toilets.
  • Extensive signage is in place to remind passengers about social distancing, the requirement to wear a face covering and to wash hands.
  • Protective screens are in place at all desks including; Check-in Desks, Information Desks, PRM Receptions, and Boarding Gates.
  • There have been no change to the toilet facilities.
  • Face masks are required in all indoor areas at all times, unless when seated to eat/drink. If a passenger is exempt from wearing a face mask for medical reasons they are advised to check with the airline, as all airlines flying from Stansted may require proof of exemption before allowing boarding.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Here (Drop Off Zones and Taxi Ranks)

Drop Off Zone and Taxi Ranks

  • The Express Drop Off is located at the front of the Terminal Building.
  • It costs £3.50 for 10 minutes to drop off here, then an additional £1 up to 15 minutes, and £25 over 15 minutes.
  • There is a dedicated drop off zone for Blue Badge holders.
  • The Blue Badge bays are 350cm wide by 620cm long and are located on the concourse.
  • Taxi rank parking bays are located on the concourse.
  • Taxis have to be booked at the office in the arrivals hall.
  • There are crossings available to cross the road that the buses use in front of the car park in front of the Terminal Building.
  • There are bollards either side of the crossing.
  • The gap between the bollards is 125cm wide.
  • The crossing points have dropped kerbs and tactile paving both sides.
  • There are help points available by the crossings.

External Concourse

  • There is step free access along the external concourse.
  • The external concourse is covered.
  • There is clear signage along the concourse.
  • It is between 50m (55yd) and 7m (8yd) from the bus and taxi stands to the concourse.
  • There are bus stops for transfer to each of the airport car parks.
  • There are 3 entrances in to the Check-in Hall along the concourse.
  • There is an entrance into the Arrivals along the concourse.
  • There are help points available at all entrances.

Outside Access (Departures Entrance 2)

  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 203cm (6ft 8in).
  • Comments View
    • There is a telephone (Help Point 2) located next to the entrance, which can be used to call for assistance.
    • The telephone is 45cm (1ft 6in) high.

Outside Access (Departures Entrance 4)

  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 203cm (6ft 8in).
  • Comments View
    • There is a telephone (Help Point 4) located next to the entrance, which can be used to call for assistance.
    • The telephone is 45cm (1ft 6in) high.

Outside Access (Departures Entrance 3)

  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 203cm (6ft 8in).
  • Comments View
    • There is a telephone (Help Point 3) located next to the entrance, which can be used to call for assistance.
    • The telephone is 45cm (1ft 6in) high.

Check-in

Outside Access (Arrivals Entrance)

  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 203cm (6ft 8in).
  • Comments View
    • There is a telephone (Help Point 5) located next to the entrance, which can be used to call for assistance.
    • The telephone is 45cm (1ft 6in) high.

Arrivals Hall