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Departures Gates 51-59

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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Departure Lounge

Step(s) (Escalator from Departure Lounge)

  • There is a/are step(s) located along the walkway leading from the Departures Lounge to the Gates.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Escalator(s) (Escalator from Departure Lounge)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located along the walkway leading from the Departure Lounge to the Gates.
    • The escalators only go down.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Lift (From Departure Lounge)

  • There is a lift for public use.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 124cm x 187cm (4ft 1in x 6ft 2in).
  • The clear door width is 110cm (3ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is bright.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Walkway Between the Lift/Stairs/Escalators to the Departure Gates

  • It is approximately 100m (109yd) to the second set of lift, escalators and stairs to the departure gates.
  • There is fixed seating located along the walkway.
  • There is step free access along the walkway.
  • There is slight slope along the walkway.
  • There is clear signage to the departure gates.
  • There is a travelator, it is approximately 85m (93yd) to the travelator.

Step(s) (To the Departure Gates 40-50 and 51-59)

  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The lighting levels at the step(s) are good.

Escalator(s) (To the Departure Gates 40-50 and 51-59)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located along the first walkway to the departure gates.
    • The escalators only go up.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are good.

Lift (To the Departure Gates 40-50 and 51-59)

  • There is a lift for public use.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 114cm x 206cm (3ft 9in x 6ft 9in).
  • The clear door width is 110cm (3ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Walkway to the Departure Gates 40-50 and 51-59

  • It is approximately 150m (164yd) to the Gates from the second set of lifts, escalators and stairs to the departure gates.
  • The route includes a corridor where lighting is low.
  • There is step free access along the walkway.

Step(s) (Departure Gates 40-50 to 51-59)

  • There is a/are step(s) located at the rear of the Departure Gates 40-50 waiting area.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Escalator(s) (Departures Gate 40-50 to 51-59)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalators only go down.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.

Lift (Departure Gates 40-50 to Departure Gates 51-59)

  • There is a lift for public use.
  • The lift is located at the rear of the Departure Gates 40-50 waiting area.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 160cm (3ft 7in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Ramp - Lift to Departure Gates 51-59

  • There is a very slight slope leading from the lift to the Departure Gates.
  • There is clear signage to the Departure Gates.

Departure Gates 51-59 Waiting Area

  • There is step free access throughout the Departure Gates area.
  • The surface of the flooring is vinyl.
  • There is clear signage throughout the area.
  • There are departure information boards throughout the area.
  • There is fixed seating available near to each gate.
  • Some seats have armrests.
  • There is step free access from the departure gates to the apron.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 75m (82yd 1in) from the lift.
    • The accessible toilet is located at the far end of the hall.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 220cm x 237cm (7ft 3in x 7ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are not mirrors.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are low.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located at the far end of the hall.
    • The female and male toilets are 75m (82yd 1in) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Comments View
    • There is a separate baby change room in the toilet block, which includes a toilet cubicle and a baby seat.
    • The door to the baby change room is 77cm (2ft 6in) wide.
    • The door to the toilet cubicle is 69cm (2ft 3in) wide.
    • The baby change table once extended is 83cm (2ft 9in) high.

Accessible Mini Bus and Ambulift

  • Stansted Airport provide a range of accessible transport, including mini buses and Ambulift vehicles.
  • An Ambulift is used to board and disembark passengers who need full assistance.
  • The Ambulift can be used to collect passengers from the Departure Gate Piers or drop off at the arrivals entrance.
  • Mini buses can used to transport passengers with mobility restrictions from the Departure Gate piers to aircraft or from the aircraft to the arrivals entrance.
  • Passengers using the mini bus can board or disembark the aircraft using the Ambulift or the aircraft steps.