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Short Stay Car Parks and Meet & Greet

Stansted Airport, Bassingbourn Road, Essex, CM24 1QW

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Access Guide

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Getting Here (Short Stay Car Parks and Meet & Greet)

  • By Road View
    • London Stansted is conveniently situated just off the M11 motorway - use Junction 8a if approaching from the London direction or Junction 8 from the Cambridge side, then follow signs for the airport.
      The postcode for London Stansted Airport is CM24 1RW.
      The Short Stay Car Parks and Meet & Greet Car Park are accessed from the A120 via The Bassingbourn Roundabout onto Thermall Avenue and The Coopers Head Roundabout onto Terminal Road North, all of the car parks in this area are located off Terminal Road North.
    • The car parking includes - Short Stay Premium - Red Zone, Short Stay Premium - Orange Zone, Short Stay Premium - Green Zone, Short Stay Multi-Storey - Green Zone, Short Stay - Blue Zone, Short Stay - Green Multi-Storey and Meet and Greet.
    • For more information on getting to Stansted by road please click here (opens new tab).

Airport Parking (Short Stay Premium - Red Zone)

  • Parking View
    • The car park is located off Terminal Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system at the entrance.
    • There is a touchscreen at the barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 17 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 590cm (15ft 9in x 19ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • There are help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs are clearly presented.
    • Payment machines are located at the rear of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • For information about booking airport parking please click here.
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is a touchscreen at the exit barrier.

Airport Parking (Short Stay Premium - Orange Zone)

  • Parking View
    • The car park is located off Terminal Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system at the entrance.
    • There is a touchscreen at the barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 34 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 580cm (15ft 9in x 19ft).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • There are help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs are clearly presented.
    • Payment machines are located at the rear of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • For information about booking airport parking please click here.
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is a touchscreen at the exit barrier.
    • The Pick Up Only bays are located outside Tunnel 3 and 4, at the rear of the Orange Car Park.
      There are 5 bays here, approximately 35m (38yd) to each tunnel, dependent on the bay.
      The bays are 200cm x 500cm (9ft 6in x 16ft).
      There is a help point if you require assistance.
      The help point button is 97cm (2ft 10in) high.
      It costs £3.00 for 30 minutes to use the Pick Up bays.

Airport Parking (Short Stay Premium - Green Zone)

  • Parking View
    • The car park is located off Terminal Road roundabout.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system at the entrance.
    • There is a touchscreen at the barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 500cm (12ft 2in x 16ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are help points available within the car park.
  • Paying and Booking View
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is not a touchscreen at the exit barrier.
    • The Short Stay Premium - Green Zone is only for pre-booked vehicles.

Airport Parking (Short Stay - Green Zone Multi-Storey)

  • Parking View
    • The car park is located on Terminal Road North.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 240cm (7ft 10in).
    • The car park does have a barrier control system at the entrance.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 500cm (12ft 2in x 16ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are located at the entrance to the car park and at the payment machines in the building.
    • Payment signs are clearly presented.
    • Payment machines are located in the lift lobby of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • For information about booking airport parking please click here.
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.

Outside Access (Short Stay - Green Zone Multi-Storey)

  • This information is for the entrance located off the Green Zone Outside Parking.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Other Floors (Short Stay - Green Zone Multi-Storey)

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located off the lift lobby.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 0, 1, 2, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

Lift (Short Stay - Green Zone Multi-Storey)

  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 140cm.
  • The dimensions of the lift are 180cm x 265cm (5ft 11in x 8ft 8in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Airport Parking (Short Stay - Blue Zone)

  • Parking View
    • The car park is located off Terminal Road roundabout.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system at the entrance.
    • There is a touchscreen at the barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 490cm x 600cm (16ft 1in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are help points available within the car park.
  • Paying and Booking View
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is a touchscreen at the exit barrier.

Meet and Greet Parking Service

  • Stansted Airport offers passengers a Meet & Greet parking service.
  • This service needs to be pre-booked either by telephone or online and you will be given a reference number.
  • On arrival at the airport you will need to drive up to the barriers at the entrance to the Meet & Greet parking area and quote your reference number by using the intercom.
  • You will then be directed to park in a numbered lane.
  • After removing the luggage from the car, you will need to go to the Meet & Greet building where you leave your car keys with staff, who will check your departure and arrival time with you.
  • There are also self-service check-in machines, at an accessible height, located to the side of this area, between Tunnels 1 and 2.
  • When arriving back at the airport, you will need to go to the Meet & Greet building where you can pick up your car keys and you will be told where your car is parked.
  • Any passengers who are either wheelchair users or have a mobility impairment will have their car parked next to the Meet & Greet building.
  • There is purple signage directing people from the accessible parking to the yellow help points where members of staff can be contacted.
  • There are car parking payment machines located at the rear of the car park.

Outside Access (Meet and Greet and Valet Reception)

  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 184cm (6ft).
  • Comments View
    • There is an easy ramp leading to this entrance.
    • At the time of the survey, the automatic doors were out of order, so the doors were opening manually towards you.

Counter (Meet and Greet Reception)

  • The counter is approximately 5m (5yd 1ft) from the Meet and Greet entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is very high (111cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.

Check-in