Access Guide
Introduction
- Services / facilities within the building include an Outpatients Department and CAMHS.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 08:45 - 17:00.
- Tuesday 08:45 - 17:00.
- Wednesday 08:45 - 17:00.
- Thursday 08:45 - 17:00.
- Friday 08:45 - 16:45.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest designated bay is 5m (5yd 1ft) from the main entrance.
- The furthest designated bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located to the left of the venue, outside the Oberlands Centre.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 161cm (5ft 3in) wide.
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open automatically (towards you).
- The doors are double width.
- The door opening is 141cm (4ft 8in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp or slope is 112cm (3ft 8in).
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 4 step(s) to the area / service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp or slope does bypass the step(s).
Reception
- The desk is 2m (2yd 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are bright.
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Comments
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- There is a waiting area.
- The waiting area is to the right of the reception desk.
- The waiting area is 6m from the Main Entrance.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located in the foyer to the left of the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 11m (12yd 1in) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 135cm x 235cm (4ft 5in x 7ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The lift is in a section of the building that requires a swipe card.
- Please ask at the reception desk if you need to use the lift.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- The accessible toilet is 5m (5yd 1ft) from the main entrance.
- The accessible toilet is located on the ground floor just past the reception desk in the main corridor.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 148cm x 285cm (4ft 10in x 9ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 121cm (3ft 12in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located in the main corridor to the right of the reception desk.
- Unisex toilets are 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.