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New Harbour Office

Albert Pier, St Peter Port, Guernsey, GY1 1AE

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Access Guide

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Introduction

  • Services / facilities within the building include Changing Facilities, Showers, Shaving and Washing Facilities and Laundry Facilities.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Opening Times (Facilities)

  • The venue is open 24hrs.

Opening Times (Reception)

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 105cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • Entry to the building outside of the reception opening times is by keycode.
    • The height of the keycode reader is 146cm.
    • The keycode is supplied by the Marina Office when boat owners check in.

Cruise Ship Pontoon Access

  • The Cruise Ship access pontoon is located to the rear right of the Marine Services building.
  • The pontoon is accessed by ramp.
  • The ramp rests on the floating pontoon and the gradient varies according to tides.
  • The width of the ramp is 150cm.

Reception

  • The desk/counter is 4m (4yd 1ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Pot Washing Area)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the front left of the building, leading into a pot washing area.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Laundry Room

  • There is a Laundry Room at the front left of the building as you enter.
  • There is level access to the Laundry Room.
  • There are no doors to enter the Laundry Room.
  • The clear width of the entry is 102cm.
  • There are 3 washing machines.
  • The height to the top control on the washing machines is 108cm.
  • There are 3 dryers.
  • The height to the top control of the dryers is 107cm.

Entrance (Female Shower and Toilets Area Entrance)

  • This information is for the entrance located to the rear left of the Entrance Foyer.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.

Entrance (Male Shower and Toilets Area Entrance)

  • This information is for the entrance located at the rear right of the Foyer as you enter the building.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.

Wash and Shave Room

  • The Wash and Shave Room is located along the right hand corridor as you enter the building, in the male shower and toilets area.
  • The Wash and Shave Room is 4m from the male shower and toilets entrance.
  • The door opens away from you (push).
  • The door is heavy and single.
  • The clear door width is 76cm.
  • There are wash basins.
  • The height of the wash basins is 86cm.
  • The taps are push.
  • The taps are not mixer.
  • There are shelves, which are not within 95cm from the floor.
  • There are shaver points which are 190cm from the floor.
  • There is seating in the room.
  • The seats do not have armrests.

Accessible Toilet (Female. Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the female shower and toilets area entrance.
    • This accessible toilet is located along the left hand corridor of the building as you enter, in the female changing area.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There is a similar accessible toilet in the male changing area.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 165cm x 186cm (5ft 5in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 117cm (3ft 10in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a standard shower with grab rails on both sides.
    • The shower has a height adjustable shower head.
    • There is a flip down seat.
    • There is a deep step (24cm) to enter the shower created by the shower tray.
    • The shower controls are twist/turn hot and cold mixer.

Accessible Toilet (Male. Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the male shower and toilets area entrance.
    • This accessible toilet is located ahead as you enter the male shower and toilets area entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There is a female accessible toilet in the female shower and toilet area.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 138cm x 150cm (4ft 6in x 4ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Shower (Female)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located at the far end of the left hand corridor in the Female Changing Area.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.

Standard Shower (Male)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located at the far end of the right hand corridor.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.
  • Comments View
    • There are 2 cubicles with grab rails and flip down seats.
    • The height of the flip down seat is 39cm.
    • All shower cubicles are accessed via a deep step which is created by the shower tray.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located along the left hand corridor as you enter the building, in the Female Changing Area.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the Female Shower and Toilets Area entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the right hand corridor as you enter the building, ahead as you enter the Male Shower and Toilets Area entrance.
    • The male toilet(s) is/are approximately 4m (4yd 1ft) from the Male Shower and Toilets Area entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.