You are on 2020 Changes. Skip to the next section.

2020 Changes

• AccessAble are aware that there have been changes to this Access Guide, which includes new Blue Badge parking bays and a resurfaced car park. We will revisit and update the information and photos as soon as possible.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Health Information Exchange.

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• Comments View
  • Health Information Exchange have an office in The Ron Short Centre.
  • Their contact details are:.
  • Tel: 01481 707 470.
  • Fax: 01481 701 310.
  • Website:www.information-exchange.org.
  • E-mail:[email protected].

You are on Opening Times (Centre). Skip to the next section.

Opening Times (Centre)

• Monday 14:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Tuesday 19:00 - 21:00.
• Wednesday 10:00 - 15:00.
• Thursday 10:00 - 16:00.
• Friday 10:00 - 12:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • Opening times can vary.

You are on Opening Times (Shop). Skip to the next section.

Opening Times (Shop)

• Monday 13:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Wednesday 10:00 - 15:15.
• Thursday 10:00 - 16:00.
• Friday 10:00 - 16:00.
• Saturday 11:00 - 13:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in St Peter Port.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 9 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 340cm x 510cm (11ft 2in x 16ft 9in).
• The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
• The furthest Blue Badge bay is 32m (34yd 2ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• The car park surface is tarmac.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 140cm (4ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Health Information Exchange Entrance). Skip to the next section.

Outside Access (Health Information Exchange Entrance)

• This information is for the entrance located at the side of the venue.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 80cm (2ft 7in) wide.

You are on Level Change (Health Information Exchange Entrance). Skip to the next section.

Level Change (Health Information Exchange Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 80cm (2ft 7in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played from time to time.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 3m (9ft 10in) from the main entrance.
  • The accessible toilet is located on the left as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door is light.
  • The dimensions of the accessible toilet are 140cm x 165cm (4ft 7in x 5ft 5in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 110cm (3ft 7in) high.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 79cm (2ft 7in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on the left as you enter.
  • The female toilets are 2m (6ft 7in) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the left as you enter.
  • The male toilets are 5m (16ft 5in) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.