You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Policy & Resources, Development and Planning, Environment & Infrastructure, Population Management, Home Affairs and Education Services.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in St Peter Port.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 420cm (10ft 6in x 13ft 9in).
  • The nearest designated bay is 26m (28yd) from the main entrance.
  • The furthest designated bay is 29m (32yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • One of the Blue Badge bays is located 12m from the rear entrance (Payments).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue on La Charroterie.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 118cm (3ft 10in) wide.
• Comments View
  • This entrance gives access to level 3.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located between the first and second set of doors.
• The ramp or slope is permanent.

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• Comments View
  • There is a 2cm threshold at the entrance.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception desk is 2m (6ft 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are bright.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located at the rear of the venue.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 98cm (3ft 3in).

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• Comments View
  • This entrance gives access to level 2.
  • This entrance is mainly used for Payments.
  • However, this entrance can be used to access the rest of the building.

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the entrance.
• The ramp/slope is permanent.
• The width of the ramp/slope is 113cm (3ft 8in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

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• Comments View
  • The ramp overcomes the step.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1-2-3-4-5-6-7.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift (Staff Lift). Skip to the next section.

Lift (Staff Lift)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3-4-5-6-7.
• The lift is 16m (17yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 103cm x 128cm (3ft 5in x 4ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low.

You are on Lift (Public Lift). Skip to the next section.

Lift (Public Lift)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are 3-4-5-6-7.
• The lift is 10m (32ft 10in) from main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 77cm (2ft 6in).
• The dimensions of the lift are 96cm x 130cm (3ft 2in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 30m (33yd) from the staff lift.
  • The accessible toilet is located on level 2.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 154cm x 170cm (5ft 1in x 5ft 7in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 78cm (2ft 7in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the right as you enter.
  • The female and male toilets are 12m (13yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There are additional standard toilets located throughout the building.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Some departments provide a home service.