Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

West Car Park 1 to the bet365 Stadium

Stoke City Football Club - bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG

Access Guide

Show Easy Read

Introduction

  • The following information describes the route from West Car Park 1 to the bet365 Stadium.
  • The approximate distance of this route is 50m.
  • The potential hazards on this route include; car park traffic and an access road.

Parking (West Car Park 1)

  • Parking View
    • The car park is located opposite the Q-railing Stand (West Stand).
    • The car park is accessed via Stanley Matthews Way.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There are some slight gradients within the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 16 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 610cm (11ft 8in x 20ft).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • The designated Blue Badge parking bays are approximately between 10m and 50m from the outer concourse/walkway.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user with assistance.
    • The stadium is clearly visible from the car park.
    • For more information on the parking please click here (opens new tab).
  • Matchday Information View
    • The following information relates to the parking available on a matchday.
    • There are 16 parking bays in total which are allocated to Blue Badge holders, of which 16 is/are clearly marked.
    • This car park is for home supporters.
    • Car parks at the bet365 Stadium open from two hours before kick-off on a matchday. The North, West 1 and West 2 car parks are limited to vehicles with seasonal parking permits only.
  • Related Route Plan(s) View

West Car Park 1 to the Outer Concourse

  • The stadium is visible from the car park.
  • From the Blue Badge parking bays proceed for 50m towards the access road crossing.
  • There is step-free access throughout this part of the route.
  • There is a pathway within the car park that leads to the access road crossing point.
  • The crossing point has dropped kerbs with tactile paving on both sides of the road.
  • The path and road surface is tarmac.
  • The road is cambered and even.
  • There are no visual signals available at this crossing point.
  • There are bollards at the far end of the crossing. The width between the bollards is over 150cm.
  • Once you have completed the crossing you have reached the outer concourse.
  • There is step-free access onto the outer concourse.

Outer Concourse

  • There is step-free access around the concourse, however there are some very slight slopes in places. The surface of the concourse varies between block paving and concrete.
    There are some steps located outside the Boothen End (North Stand). These steps can be bypassed by using the dropped kerbs and the designated pathway in the North Car Park.
    There are also steps located on the concourse between the ticket office and the Q-railing Stand (West Stand). These can be bypassed via the ramp on the opposite side of the access road, within West Car Park 1. There are pedestrian road crossings with bollards on either side of the ramp.
  • On matchdays there are food and drink stands located around the concourse; at the Boothen End (North Stand), on the corner between The Caldwell Construction Stand (South Stand) and The Franklyn Stand (West Stand), on the Tile Mountain Stand (East Stand), on the corner between the Tile Mountain (East Stand) and The Caldwell Construction Stand (South Stand) and on the away section of The Caldwell Construction Stand (South Stand).
    There are programme stalls located around the concourse.
  • There is step-free access from the concourse to all of the stands.
  • On matchdays the away section of The Caldwell Construction Stand (South Stand) is sectioned off.
    There are gates manned with stewards on either side of the concourse outside of the away section of The Caldwell Construction Stand (South Stand).
    Access between The Caldwell Construction Stand (South Stand) and The Franklyn Stand (West Stand) is possible via the public footpath along Stanley Matthews Way.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.