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Charlecote Park

Charlecote Road, Wellesbourne, Warwick, Warwickshire, CV35 9ER

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Access Guide

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Introduction

Opening Times

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Stratford-upon-Avon.

Parking (Ticket Office)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The signed designated Blue Badge spaces are to the right and straight ahead when you enter the main car park.
    • The nearest space is 12m and the furthest is 50m from ticket office entrance.
    • The car park is located to the side of the ticket office.
    • None of the spaces have floor markings but all are clearly signed.
    • Additional spaces can be made available if there are no coach parties booked.

Accessible Parking - Front of House

  • Blue Badge users are allowed to use the car park at the front of the gatehouse.
  • Blue Badge users are required to use the entrance to the estate adjacent to the ticket office.
  • The gate is opened by a member of staff.
  • This car park is nearer to the house and gives easier access to the venue.
  • There are no marked parking bays in the car park.
  • The surface of the car park is loose gravel and assistance would be required.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • Comments View
    • There is also a similar entrance to the side of the venue which gives access to the garden centre and the pathway to cross the road leading onto the estate.

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Reception (Ticket Office)

  • The desk/counter is 7m (7yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access (Ticket Office)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Estate Entrance

  • Upon leaving the rear entrance of the ticket office there is a road to cross to enter the estate.
  • The gate opens away from you, is single, light and 110cm wide.
  • The pathway by the gate has a loose gravel and compacted earth surface.
  • Beyond the gate there is an easy sloped pathway over 100m long leading up to the gatehouse entrance of the main house.
  • For impaired walkers there is a golf buggy that is available to take you to the main house.

Outside Access (Gatehouse Entrance)

  • This information is for the entrance located on the approach pathway to the main house.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 270cm (8ft 10in).

Estate Grounds

  • Beyond the gatehouse entrance there are manicured gardens and grounds. The pathways have an easy gradient and the surface of these pathways include loose chippings, concrete paving and compacted earth.
  • In various locations around the grounds there are bench seats to rest.
  • The coach house and carriage building entrance door is 120cm wide.
  • There is a portable ramp at this entrance which is 83cm wide.
  • There is 1 step in the doorway which is 12cm high.
  • The step is not clearly marked.
  • The area beyond has level ground.

Outside Access (Main House Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 153cm (5ft).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 114cm (3ft 9in).
  • Comments View
    • The second set of doors are 3m beyond the first set of doors.

Level Change (Main House Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is portable.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 82cm (2ft 8in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Main House

  • As you enter the main house there is a designated route for visitors to follow.
  • There is a grand staircase and a spiral staircase to access the first floor.
  • There is no lift in the venue to bypass the stairs.
  • For visitors unable to access the first floor there is a book with photographs and descriptions giving you information about the venue.

Other Floors (Main House - Grand Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the first floor.

Other Floors (Main House - Spiral Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do not have handrails.
    • There is not a landing.
    • The lighting levels are bright.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the first floor.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the gatehouse entrance.
    • This accessible toilet is located to the left before you enter the gatehouse entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 288cm x 217cm (9ft 5in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 130cm (4ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 101cm (3ft 4in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left before you enter the gatehouse entrance.
    • The female and male toilets are approximately 49m (53yd 1ft) from the gatehouse entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.

Level Change (Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the toilet entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.