You are on Opening Times. Skip to the next section.

Opening Times

• Opening times do vary depending on performances and Opening times for the venue vary according to bookings/events taking place.
• Please click here for information on opening times.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Lowestoft.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located along Marina, to the left of the venue.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Blue Badge strip parking is available.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 74cm.
• Comments View
  • There is an identical set of doors to the right.
  • These doors can be bypassed using the box office entrance.

You are on Outside Access (Box Office and Café). Skip to the next section.

Outside Access (Box Office and Café)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the left of the main entrance.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 113cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the Box Office and Café entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 10/03/2020.
• The hearing assistance system was working at the time of testing.

You are on Counter (Concessions). Skip to the next section.

Counter (Concessions)

• The counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

• The following information is for the café.
• The café is located on the left hand side of the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the Box Office and Café entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Café to Theatre). Skip to the next section.

Level Change (Café to Theatre)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between the café and the theatre.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 120cm (3ft 11in).

Collapse all Expand all

• Comments View
  • There is a small lip at the bottom of this ramp.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in on the right hand side of the theatre.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit next to you.
• It is 7m (7yd 1ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is a fixed loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The hearing assistance system was not tested at the time of the survey.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

You are on Level Change (Theatre and Theatre Toilets). Skip to the next section.

Level Change (Theatre and Theatre Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the theatre and theatre toilets.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

Collapse all Expand all

• Comments View
  • The doors at the top of the slope are permanently held open and 113cm wide.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are additional theatre seating and the bar.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar is located on the first floor.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the bar entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 111cm (3ft 8in).
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.

You are on Level Change (First Floor Theatre Seating). Skip to the next section.

Level Change (First Floor Theatre Seating)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on either side of the theatre seating on the first floor.
• There is/are 14 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Accessible Toilet (Café). Skip to the next section.

Accessible Toilet (Café)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 11m (12yd 1in) from the café entrance.
  • This accessible toilet is located on the right hand side of the café.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 181cm (4ft 11in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 51cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).

You are on Accessible Toilet (Theatre). Skip to the next section.

Accessible Toilet (Theatre)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
  • This accessible toilet is located at the rear of the theatre area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 133cm x 167cm (4ft 4in x 5ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 67cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 112cm (3ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 98cm (3ft 3in).
• Comments View
  • There is a small lip in the doorway.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the theatre.
  • The female and male toilets are approximately 19m (20yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.