Access Guide
Introduction
- Services / facilities within the building include a Café, Gym, Fitness studio, Sports Hall and Squash Courts.
- Services / facilities within the grounds include an all weather multi use sports pitch.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Brandon.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 21:30.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 235cm x 450cm (7ft 9in x 14ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the Main Entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 180cm (5ft 11in).
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
- The desk/counter is 10m (10yd 2ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 13/06/2023.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Eating and Drinking (Cafe)
- The following information is for the café.
- The café is located within the reception area.
- Food or drinks are ordered from the service counter.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 12m (13yd 4in) from the main entrance.
- The standard height for tables is 76cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are not available.
- The type of food served here is coffee, tea, hot chocolate, biscuits and energy snacks.
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Comments
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- There is a small external patio that is utilised during summer months.
- This patio is accessed via a doorway that is permanently held open.
- The width of this doorway is 79cm and it has an additional locked leaf that can be opened to provide a further 55cm in width.
- There is a small lip at the threshold of this doorway measuring 2cm.
- There are tables on the patio that have a top height of 75cm and all chairs have arm rests.
Treatment Rooms
- There are 5 treatment rooms located just beyond reception that are accessed via inward opening doors that are 85cm wide.
- These rooms are NHS operated and usage is varied but includes Midwifery and leg ulcer clinics.
- There are chairs without armrests in the waiting area outside the treatment rooms.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Fitness Suite (Gym)
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Access to Fitness Suite
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- The fitness suite is located on the right side of the main corridor.
- The fitness suite is 25m (27yd 1ft) from the Main Entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 87cm wide.
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IFI Accredited Fitness Suite
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- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is not available.
- A portable hearing assistance system is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is annual.
- Equipment suitable for mobility or sensory impaired users includes a treadmill, upright cycle, recumbent cycle, leg curl and leg press.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a membership card reader to enter the fitness suite, which is 90cm high.
Fitness Suite (Strength Room)
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Access to Fitness Suite
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- The fitness suite is located along the corridor opposite reception and beyond the male toilet.
- The fitness suite is 30m (32yd 2ft) from the Main Entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The door(s) may be difficult to open.
- The opening is 77cm wide.
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IFI Accredited Fitness Suite
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- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is not available.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is annual.
- Equipment suitable for mobility or sensory impaired users includes free weight.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located along the corridor opposite reception.
- The lift is a platform lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are not provided at lift landings.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- The lift is approximately 20m (21yd 2ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 70cm (2ft 4in).
- The dimensions of the lift are 70cm x 90cm (2ft 4in x 2ft 11in).
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is good.
Standard Changing Room (Female Changing)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the Main Entrance.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
- The standard changing room(s) surveyed is/are located opposite reception.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Changing Room (Male Changing)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) surveyed is/are located opposite the Strength Room.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Changing Places
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Location and Access
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- The facility is located along the corridor opposite reception and beyond the Strength Room.
- The facility is approximately 35m (38yd 10in) from the Main Entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 86cm (2ft 10in).
- The dimensions of the facility are 302cm x 472cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 184cm (6ft).
- The transfer space on the left as you face the toilet is 73cm (2ft 5in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a spatula flush.
- There is not a toilet roll holder.
- The toilet has a cistern.
- There is a high colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 189cm (6ft 2in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is not at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 79cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 85cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 94cm.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 118cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- The height of the coat hook is 160cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Left Hand Transfer and Shower)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the Main Entrance.
- This accessible toilet is located in front and to the right as you enter, opposite reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is not push pad activated.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door is easy to open.
- The dimensions of the accessible toilet are 240cm x 245cm (7ft 10in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 170cm (5ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is a wheel-in shower within this toilet.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the Accessible Toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; an accessible toilet.
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located immediately to the right as you enter and, in the Female Changing Rooms.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located along the corridor opposite Reception and within the Male Changing Rooms.
- The male toilet(s) is/are approximately 25m (27yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.