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Bury Community Hub

Hollow Road, Bury St Edmunds, Suffolk, IP32 7AY

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Access Guide

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Introduction

  • Services / facilities within the building include a training room, recreation hall, music and art activity rooms, dining room, sensory rooms, computer rooms and a sensory kitchen.
  • Services / facilities within the grounds include a courtyard and garden.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bury St Edmunds.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bury St Edmunds.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 560cm (12ft 6in x 18ft 4in).
    • The nearest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 33m (36yd 3in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located at the front of the building.
  • Comments View
    • The car park is shared with Suffolk County Council - Archaelogical Department.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 82cm (2ft 8in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp or slope is 138cm (4ft 6in).

Reception

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • All of the corridors have handrails fitted.
    • Photograph 2 shows the dining room.
    • No hot food is provided by the centre, but food can be warmed up in the kitchen.
    • One of the sensory rooms has a height adjustable bed, which can be used to administer treatments.
    • Each room in the centre is allocated a colour rather than names or numbers.
    • The sensory kitchen contains height adjustable surfaces, hobs and sinks.
    • The computer room contains height adjustable desks, large keyboards, a rollerball mouse and touch screen computers.

Level Change (Access to the Courtyard)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located off the Purple and Red rooms.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 97cm (3ft 2in).

Level Change (Access to the Garden)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located outside the rear of the dining room.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • There are steps to access this area / service.
  • The steps are located outside the rear of the dining room.
  • There is / are 3 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the steps.

Changing Places

  • Location and access View
    • The facility is located opposite the Red (Art) room.
    • The facility is 33m (36yd 3in) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 320cm x 580cm (10ft 6in x 19ft).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 190cm (6ft 3in).
    • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
    • Wall mounted rails are not available.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on both sides.
    • The type of sink is fixed.
    • Wall mounted hand rails are not available at the sink.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is not available.
    • No emergency alarm is fitted in the cubicle.
  • Comments View
    • There is a mobile hoist available.
    • There is a similar changing place available on the corridor with the bathrooms and toilets.
    • This has a smaller cubicle and does not have a shower.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 41m (44yd 2ft) from the main entrance.
    • This accessible toilet is located along the toilet and bathroom corridor, just past the sensory room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 177cm x 231cm (5ft 10in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 112cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 127cm (4ft 2in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are three accessible toilets available.
    • One has the transfer space on the left.
    • The other toilet with the transfer space on the right also contains a bath.
    • Like the rooms, the accessible toilets are allocated a colour.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.