You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Ipswich.
• The nearest mainline station is Ipswich.
• There is a tram stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:15 - 20:45.
• Tuesday 07:15 - 20:45.
• Wednesday 07:15 - 20:45.
• Thursday 07:15 - 20:45.
• Friday 07:15 - 20:45.
• Saturday 07:45 - 17:00.
• Sunday 07:45 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is William Street.
  • The car park is located next to the venue.
• Blue Badge On Street Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 270cm x 525cm (8ft 10in x 17ft 3in).
  • On street Blue Badge parking is located in William Street.
• Standard On Street Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the main entrance.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.

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• Comments View
  • The ramp overcomes the steps mentioned.

You are on Outside Access (William Street). Skip to the next section.

Outside Access (William Street)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (William Street). Skip to the next section.

Level Change (William Street)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The ramp or slope does bypass the steps.

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• Comments View
  • The ramp overcomes the steps mentioned.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in some parts the venue.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located straight ahead from reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 26m (28yd 17in) from main entrance.
• The clear door width is 87cm (2ft).
• The dimensions of the lift are 110cm x 143cm (3ft x 4ft).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is low.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 15m (16yd) from the lift.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are heavy.
  • The opening is 71cm (2ft 4in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
• Comments View
  • The accessible door can only be opened from the inside. .

You are on Lift (Fitness Suite). Skip to the next section.

Lift (Fitness Suite)

• The lift is located as you enter the fitness suite.
• The lift is a stair lift.
• The platform lift accesses a small level change.
• The lift is 2m (2yd 7in) from fitness suite entrance.
• The controls for the lift are not within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The lift is located just within the accessible entrance to the fitness suite.
  • The lift gives access to the upper level of the fitness suite.

You are on Swimming Pool (Leisure Pool). Skip to the next section.

Swimming Pool (Leisure Pool)

• There is not level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is not a ladder type entrance into the water.

You are on Level Change (Leisure Pool). Skip to the next section.

Level Change (Leisure Pool)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left as you exit the changing area.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are not steps to access this area / service.

You are on Swimming Pool (Competition Pool). Skip to the next section.

Swimming Pool (Competition Pool)

• There is not level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.

You are on Level Change (Competition Pool). Skip to the next section.

Level Change (Competition Pool)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you exit the changing area.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are not steps to access this area / service.

You are on Accessible Toilet (Changing Area). Skip to the next section.

Accessible Toilet (Changing Area)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Pictorial signage on or near the toilet door.
  • The accessible toilet is 38m (41yd 21in) from the main entrance.
  • The accessible toilet is located ahead and to the right as you enter the changing area.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 82cm (2ft).
  • The door is heavy.
  • The dimensions of the accessible toilet are 147cm x 218cm (4ft x 7ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (19in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3").
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5").
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is poor.
  • Lighting levels are medium.

You are on Standard Toilet(s) (Changing Area). Skip to the next section.

Standard Toilet(s) (Changing Area)

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• Access to Standard Female Toilet(s) View
  • The female toilets are located right as you enter the changing area then left.
  • The female toilets are 38m (41yd 21in) from the main entrance.
• Access to Standard Male Toilet(s) View
  • The male toilets are located left as you enter the changing area then left.
  • The male toilets are 48m (52yd 19in) from the main entrance.
  • Lighting levels are bright.
• Comments View
  • Baby change facilities are also available in the standard toilets.
  • Standard toilets are also available on the first floor on the right as you exit the lift.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located to the left as you enter the changing area.
• The facility is 37m (40yd 1ft) from the main entrance.
• The dimensions of the accessible changing room are 235cm x 190cm (7ft 9in x 6ft 3in).

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• Comments View
  • Baby Change Facilities
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible changing rooms.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
  • Baby change facilities are also available in the standard toilets.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the left as you pass reception.
  • The facility is 30m (32yd 2ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is not a radar key.
  • The key can be obtained from main reception.
  • The dimensions of the facility are 340cm x 270cm (11ft x 8ft).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the bench is 190cm (6ft).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench.
  • The sling is attached to the hoist by hook.
  • The facility toilet is corner.
  • The transfer space on the left as you face the toilet is 250cm (8ft).
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rails are on the left.
  • The type of sink is fixed.
  • Wall mounted hand rails are available at the sink.
  • As you face the sink, rails are available on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is available.
  • It is not a push button style alarm.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the changing place.
• The facilities available in the accessible shower are An adjustable shower head, handrails, a shower chair, and a flip down seat.
• The height of the seat is 50cm (19in).
• There is level access to the services from the shower facilities.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 26m (28yd 17in) from the main entrance.
• The standard changing room is 15m (16yd 15in) from the reception desk.
• The standard changing room is 11m (12yd 1in) from the pool side.
• The standard changing rooms are located to the left as you pass reception.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in the changing area.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.