Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Ipswich.
- The nearest mainline station is Ipswich.
- There is a tram stop within 150m (164yds) of the venue.
Opening Times
- Monday 07:15 - 20:45.
- Tuesday 07:15 - 20:45.
- Wednesday 07:15 - 20:45.
- Thursday 07:15 - 20:45.
- Friday 07:15 - 20:45.
- Saturday 07:45 - 17:00.
- Sunday 07:45 - 17:00.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is William Street.
- The car park is located next to the venue.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 270cm x 525cm (8ft 10in x 17ft 3in).
- On street Blue Badge parking is located in William Street.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
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Comments
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- The ramp overcomes the steps mentioned.
Outside Access (William Street)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
Level Change (William Street)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The ramp or slope does bypass the steps.
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Comments
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- The ramp overcomes the steps mentioned.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located straight ahead from reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 26m (28yd 17in) from main entrance.
- The clear door width is 87cm (2ft).
- The dimensions of the lift are 110cm x 143cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 15m (16yd) from the lift.
- There is level access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are heavy.
- The opening is 71cm (2ft 4in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
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Comments
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- The accessible door can only be opened from the inside. .
Lift (Fitness Suite)
- The lift is located as you enter the fitness suite.
- The lift is a stair lift.
- The platform lift accesses a small level change.
- The lift is 2m (2yd 7in) from fitness suite entrance.
- The controls for the lift are not within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The lift is located just within the accessible entrance to the fitness suite.
- The lift gives access to the upper level of the fitness suite.
Swimming Pool (Leisure Pool)
- There is not level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is not a ladder type entrance into the water.
Level Change (Leisure Pool)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left as you exit the changing area.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are not steps to access this area / service.
Swimming Pool (Competition Pool)
- There is not level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
Level Change (Competition Pool)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you exit the changing area.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are not steps to access this area / service.
Accessible Toilet (Changing Area)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Pictorial signage on or near the toilet door.
- The accessible toilet is 38m (41yd 21in) from the main entrance.
- The accessible toilet is located ahead and to the right as you enter the changing area.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft).
- The door is heavy.
- The dimensions of the accessible toilet are 147cm x 218cm (4ft x 7ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (19in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3").
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5").
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is poor.
- Lighting levels are medium.
Standard Toilet(s) (Changing Area)
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Access to Standard Female Toilet(s)
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- The female toilets are located right as you enter the changing area then left.
- The female toilets are 38m (41yd 21in) from the main entrance.
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Access to Standard Male Toilet(s)
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- The male toilets are located left as you enter the changing area then left.
- The male toilets are 48m (52yd 19in) from the main entrance.
- Lighting levels are bright.
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Comments
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- Baby change facilities are also available in the standard toilets.
- Standard toilets are also available on the first floor on the right as you exit the lift.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located to the left as you enter the changing area.
- The facility is 37m (40yd 1ft) from the main entrance.
- The dimensions of the accessible changing room are 235cm x 190cm (7ft 9in x 6ft 3in).
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Comments
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- Baby Change Facilities
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible changing rooms.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- Baby change facilities are also available in the standard toilets.
Changing Places
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Location and access
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- The facility is located to the left as you pass reception.
- The facility is 30m (32yd 2ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is not a radar key.
- The key can be obtained from main reception.
- The dimensions of the facility are 340cm x 270cm (11ft x 8ft).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 190cm (6ft).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench.
- The sling is attached to the hoist by hook.
- The facility toilet is corner.
- The transfer space on the left as you face the toilet is 250cm (8ft).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on the left.
- The type of sink is fixed.
- Wall mounted hand rails are available at the sink.
- As you face the sink, rails are available on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
- It is not a push button style alarm.
Accessible Shower
- Accessible shower facilities are available.
- The showers are located in the changing place.
- The facilities available in the accessible shower are An adjustable shower head, handrails, a shower chair, and a flip down seat.
- The height of the seat is 50cm (19in).
- There is level access to the services from the shower facilities.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 26m (28yd 17in) from the main entrance.
- The standard changing room is 15m (16yd 15in) from the reception desk.
- The standard changing room is 11m (12yd 1in) from the pool side.
- The standard changing rooms are located to the left as you pass reception.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located in the changing area.
- There is level access to the services from the shower facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.