Skip to main content

Helmingham Hall Gardens

Helmingham, Stowmarket, Suffolk, IP14 6EF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times (May - September)

  • Monday Closed.
  • Tuesday 11:00 - 16:30.
  • Wednesday 11:00 - 16:30.
  • Thursday 11:00 - 16:30.
  • Friday Closed.
  • Saturday Closed.
  • Sunday 11:00 - 16:30.

Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Helmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westerfield.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is grass.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Additional parking to the front of the house allows more level access to the gardens as shown in photo 2. The parking here is unmarked and undesignated.

Outside Access (Courtyard)

  • This information is for the entrance located at the side of the venue.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 310cm (10ft 2in) wide.

Level Change (Courtyard)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the courtyard entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Inside Access (Courtyard)

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.

Outside Access (Cafe)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 113cm (3ft 8in) wide.
  • Comments View
    • The cafe is located to the left as you enter the courtyard.

Level Change (Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the cafe entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located as you enter the cafe.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Restaurant Bar Internal (Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 18in) from the cafe entrance.
  • The distance between the floor and the lowest table is 72cm (2ft).
  • The distance between the floor and the highest table is 72cm (2ft).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold snacks.

Outside Access (Gardens)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 165cm (5ft 5in) wide.
  • Comments View
    • The ground between the the two gates is uneven grass.

Level Change (Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the garden entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Front of house to Gardens)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Front of house to Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • Comments View
    • The surface of the path is grass and is uneven at various points.

Inside Access (Gardens)

  • There is not level access to the service.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Gardens)

  • The garden paths are made of grass and are uneven in places.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 27m (29yd 1ft) from the courtyard entrance.
    • This accessible toilet is located ahead as you enter the courtyard and then to the right.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 107cm (3ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 245cm x 300cm (8ft x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 123cm (4ft).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 76cm (2ft 6in).

Level Change (Accessible & Standard Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the side of the toilets.
  • The ramp/slope gradient is slight.

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilets are located next to the accessible toilet.
    • The female toilets are 26m (28yd 17in) from the courtyard entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right as you enter the courtyard and ahead.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.

Additional Info

  • Staff do not receive disability awareness / equality training.