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Lavenham Guildhall

Market Place, Lavenham, Sudbury, Suffolk, CO10 9QZ

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Access Guide

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Location

  • The venue is situated within the centre of the village.
  • This venue is situated in Lavenham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sudbury.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Market Place.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Tea Room Entrance)

  • This information is for the entrance located on Market Place.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 86cm (2ft 10in) wide.

Level Change (Tea Room Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • Please contact any member of staff.
  • There are steps to access this area / service.
  • The steps are located at the threshold.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Shop Entrance)

  • This information is for the entrance located on Market Place.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (Shop Entrance)

  • There are steps to access this area / service.
  • The steps are located at the threshold.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Reception

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There are various shallow/medium/deep steps without handrails throughout the venue.
  • There are two portable ramps available to overcome both entrance and internal steps.
  • One ramp is 115cm long and 79cm wide the other is 92cm long and 73cm wide.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are lower ground and first floor museums.
  • Comments View
    • The photographs show the wooden steps to the first floor and the stone steps to the lower ground.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage does not depend on exhibition.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is not a wheelchair to borrow.

Restaurant Bar Internal (Tea Room)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 4m (4yd 1ft) from the tea room entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 23m (25yd) from the tea room entrance.
    • The accessible toilet is located behind reception.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 155cm x 295cm (5ft 1in x 9ft 8in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • There is one shallow, unmarked step without handrails to the unisex toilets. A portable ramp could be used to overcome this step if required.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.