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Lowestoft Bus Station

Gordon Road, Lowestoft, Suffolk, NR32 1LR

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lowestoft.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Lowestoft.

Opening Times

  • The station is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the station.
  • There is level access into the venue.
  • The main doors open (no doors).

Inside Access

  • There is level access to the service.
  • Motorised scooters are welcomed in public parts of the venue.

Bus Station

  • The station is not staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is not a ticket office / travelcentre.
  • There are 11 stands / bays.
  • Announcements are audio and visual.
  • The bus companies operating within this station are First Group, Eastern Counties and National Express.
  • There is a taxi rank at the station.
  • The taxi rank is located off Gordon Road.
  • The taxi rank is 25m (27yd) from the main entrance.
  • There is not a wheelchair for patrons to borrow.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • This accessible toilet is located within the standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • The details here are for the male toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 175cm x 190cm (5ft 9in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There are sinks, 78cm high with sensor mixer taps, and hand dryers, 124cm high, in the main part of the standard toilets.
    • These is a similar accessible cubicle in the female toilet.
    • These toilets may be shut at short notice.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.