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Lowestoft Bus Station

Gordon Road, Lowestoft, Suffolk, NR32 1LR

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lowestoft.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Lowestoft.

Opening Times

  • The station is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the station.
  • There is level access into the venue.
  • The main doors open (no doors).

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.

Bus Station

  • The station is not staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is not a ticket office / travelcentre.
  • There are 11 stands / bays.
  • Announcements are audio and visual.
  • The bus companies operating within this station are First Group, Eastern Counties and National Express.
  • There is a taxi rank at the station.
  • The taxi rank is located off Gordon Road.
  • The taxi rank is 25m (27yd) from the main entrance.
  • There is not a wheelchair for patrons to borrow.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is No additional signage on or near the toilet door.
    • The accessible toilet is 4m (4yd 14in) from the main entrance.
    • The accessible toilet is located within the standard toilets.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The details here are for the male toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 90cm (2ft).
    • The door is light.
    • The dimensions of the accessible toilet are 175cm x 190cm (5ft x 6ft).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 47cm (18in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There are sinks, 78cm high with sensor mixer taps, and hand dryers, 124cm high, in the main part of the standard toilets.
    • These is a similar accessible cubicle in the female toilet.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.