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Mariners Waterside Restaurant

Neptune Quay, Ipswich, Suffolk, IP4 1AX

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Access Guide

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Introduction

  • This venue is on a permanently docked ship.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ipswich.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ipswich.
  • There is a tram stop within 150m (164yds) of the venue.

Opening Times

  • Monday Closed.
  • Tuesday 12:00 - 14:00.
  • Tuesday 18:30 - 21:00.
  • Wednesday 12:00 - 14:00.
  • Wednesday 18:30 - 21:00.
  • Thursday 12:00 - 14:00.
  • Thursday 18:30 - 21:00.
  • Friday 12:00 - 14:00.
  • Friday 18:30 - 21:00.
  • Saturday 12:00 - 14:00.
  • Saturday 18:30 - 21:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the ship.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 105cm (3ft 5in) wide.

Level Change (Main Entrance)

  • Entry on to the ship is via a ramped gangway.
  • There is a moderate ramp from the quay and one shallow and two deep steps onto the deck.
  • Assistance on the gangway is available to all.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 11 steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are additional seating and the outside deck.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the restaurant entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is French cuisine.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.