Access Guide
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday 13:00 - 16:30.
- Thursday 13:00 - 16:30.
- Friday 13:00 - 16:30.
- Saturday 13:00 - 16:30.
- Sunday 13:00 - 16:30.
Location
- The venue is situated outside the centre of the village.
- This venue is situated in Long Melford.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Sudbury.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- Blue badge holders are able to park directly in front of the hall itself.
Outside Access (Gatehouse)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 83cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open (no doors).
- The door opening is 91cm (2ft 12in) wide.
Level Change (Gatehouse)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception (Gatehouse)
- The reception desk is 4m (4yd 14in) from the gatehouse entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Outside Access (Main Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 120cm (3ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 110cm (3ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is easy.
- The ramp or slope is portable.
- There is a level landing at the top of the ramp.
- Please contact a member of staff.
- The width of the ramp or slope is 75cm (2ft 6in).
- There are steps to access this area / service.
- The steps are located in front of the main entrance.
- There is / are 2 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The ramp overcomes the steps.
Outside Access (Garden)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 102cm (3ft 4in) wide.
Level Change (Garden)
- There are steps to access this area / service.
- The steps are located in front of the main entrance.
- There is / are 2 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
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Comments
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- There are a further set of steps to access the garden.
- The steps are located to the left of the garden entrance.
- There are 2 steps to the area/service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does not play background music.
- The lighting levels are varied.
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Comments
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- There are a number of small lips at the doorways between rooms.
Level Change (First Floor)
- There is a ramp or slope to access this service.
- The ramp or slope is located in the main corridor.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located on the first floor at both entrances to the chapel.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 37m (40yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 76cm (2ft 6in).
- The distance between the floor and the highest table is 76cm (2ft 6in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
- There is a landing.
- The lighting level is low.
Lift
- There is a lift for public use.
- The lift is located at the rear of the cafe.
- The lift is a stair lift.
- The floors which are accessible by this lift are G-1.
- The lift is 43m (47yd) from main entrance.
- Staff do need to be notified for use of the lift.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is low.
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Comments
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- Only one wheelchair user can be on the first floor at a time due to fire safety rules.
Accessible Toilet (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is approximately 47m (51yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter and beyond the cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 140cm x 192cm (4ft 7in x 6ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 106cm (3ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Comments
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- There are two sets of doors to the accessible toilet, the the second set detailed above and the first set that leads off the corridor.
- The first set of doors is push pad operated, single width, opens toward you and is 75cm wide.
- Baby Change Facilities
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 101cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located opposite the accessible toilet.
- Unisex toilets are 46m (50yd) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Staff are not Text Relay aware.
- Plastic cups are available.
- Drinking straws are available on request.