You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 13:00 - 16:30.
• Thursday 13:00 - 16:30.
• Friday 13:00 - 16:30.
• Saturday 13:00 - 16:30.
• Sunday 13:00 - 16:30.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the village.
• This venue is situated in Long Melford.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Sudbury.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are uneven surfaces.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • Blue badge holders are able to park directly in front of the hall itself.

You are on Outside Access (Gatehouse). Skip to the next section.

Outside Access (Gatehouse)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 83cm (2ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open (no doors).
  • The door opening is 91cm (2ft 12in) wide.

You are on Level Change (Gatehouse). Skip to the next section.

Level Change (Gatehouse)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the main entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception (Gatehouse). Skip to the next section.

Reception (Gatehouse)

• The reception desk is 4m (4yd 14in) from the gatehouse entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the main entrance.
• The ramp or slope is easy.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• Please contact a member of staff.
• The width of the ramp or slope is 75cm (2ft 6in).
• There are steps to access this area / service.
• The steps are located in front of the main entrance.
• There is / are 2 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the steps.

You are on Outside Access (Garden). Skip to the next section.

Outside Access (Garden)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 102cm (3ft 4in) wide.

You are on Level Change (Garden). Skip to the next section.

Level Change (Garden)

• There are steps to access this area / service.
• The steps are located in front of the main entrance.
• There is / are 2 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are deep.
• The steps do have handrails.

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• Comments View
  • There are a further set of steps to access the garden.
  • The steps are located to the left of the garden entrance.
  • There are 2 steps to the area/service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• This venue does not play background music.
• The lighting levels are varied.

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• Comments View
  • There are a number of small lips at the doorways between rooms.

You are on Level Change (First Floor). Skip to the next section.

Level Change (First Floor)

• There is a ramp or slope to access this service.
• The ramp or slope is located in the main corridor.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located on the first floor at both entrances to the chapel.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 37m (40yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 76cm (2ft 6in).
• The distance between the floor and the highest table is 76cm (2ft 6in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • There is a landing.
  • The lighting level is low.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the cafe.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 43m (47yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is low.

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• Comments View
  • Only one wheelchair user can be on the first floor at a time due to fire safety rules.

You are on Accessible Toilet (Left Transfer). Skip to the next section.

Accessible Toilet (Left Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is approximately 47m (51yd 1ft) from the main entrance.
  • This accessible toilet is located to the right as you enter and beyond the cafe.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 140cm x 192cm (4ft 7in x 6ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Comments View
  • There are two sets of doors to the accessible toilet, the the second set detailed above and the first set that leads off the corridor.
  • The first set of doors is push pad operated, single width, opens toward you and is 75cm wide.
  • Baby Change Facilities
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 101cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located opposite the accessible toilet.
  • Unisex toilets are 46m (50yd) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff are not Text Relay aware.
• Plastic cups are available.
• Drinking straws are available on request.