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Melford Hall

Long Melford, Sudbury, Suffolk, CO10 9AA

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 13:00 - 16:30.
  • Thursday 13:00 - 16:30.
  • Friday 13:00 - 16:30.
  • Saturday 13:00 - 16:30.
  • Sunday 13:00 - 16:30.

Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Long Melford.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sudbury.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The car park does not have a height restriction barrier.

Outside Access (Gatehouse)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 83cm (2ft 9in) wide.

Level Change (Gatehouse)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception (Gatehouse)

  • The reception desk is 4m (4yd 14in) from the gatehouse entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Outside Access (Main Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 110cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is portable.
  • There is a level landing at the top of the ramp.
  • Please contact a member of staff.
  • The width of the ramp or slope is 75cm (2ft 6in).
  • There are steps to access this area / service.
  • The steps are located in front of the main entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Garden)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 102cm (3ft 4in) wide.

Level Change (Garden)

  • There are steps to access this area / service.
  • The steps are located in front of the main entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • There are a further set of steps to access the garden.
    • The steps are located to the left of the garden entrance.
    • There are 2 steps to the area/service.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do not have handrails.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • There are a number of small lips at the doorways between rooms.

Level Change (First Floor)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the main corridor.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located on the first floor at both entrances to the chapel.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 37m (40yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 76cm (2ft 6in).
  • The distance between the floor and the highest table is 76cm (2ft 6in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do not have handrails.
    • There is a landing.
    • The lighting level is low.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the cafe.
  • The lift is a stair lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 43m (47yd) from main entrance.
  • Staff do need to be notified for use of the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is low.
  • Comments View
    • Only one wheelchair user can be on the first floor at a time due to fire safety rules.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 47m (51yd 1ft) from the main entrance.
    • This accessible toilet is located to the right as you enter and beyond the cafe.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 140cm x 192cm (4ft 7in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 106cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Comments View
    • There are two sets of doors to the accessible toilet, the the second set detailed above and the first set that leads off the corridor.
    • The first set of doors is push pad operated, single width, opens toward you and is 75cm wide.
    • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 101cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Drinking straws are available on request.