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Morton's Bar & Grill

Hatfield Hotel, The Esplanade, Lowestoft, Suffolk, NR33 0QG

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Access Guide

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Introduction

  • Comments View
    • Morton's Bar & Grill is located on the ground floor at the rear of the Hatfield Hotel.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lowestoft.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lowestoft.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is located on the opposite side of Victoria Terrace from the front of the Hatfield Hotel.

Level Change (Entrances)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrances.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located in front of the bar entrance.
  • There is / are 8 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • The ramp overcomes the steps.
    • The ramp and steps lead to the bar and restaurant entrances.

Outside Access (Bar Entrance)

  • This information is for the entrance located at the rear of the hotel.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 142cm (4ft 8in) wide.
  • Comments View
    • This entrance is also the rear entrance to the Hatfield Hotel.

Outside Access (Restaurant Entrance)

  • This information is for the entrance located to the right of the bar entrance.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • This entrance also leads to the accessible and standard toilets.

Level Change (Restaurant Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are medium.

Level Change (Inside Access)

  • There are steps to access this area / service.
  • The steps are located leading to the mid bar.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments View
    • The mid bar is located between the bar and restaurant areas.
    • There are similar steps leading into the bar from both areas.

Eating and Drinking

  • The following information is for the cafe/bar.
  • The bar does serve food.
  • Full table service is available.
  • There is not a lowered section at the counter.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the bar entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 99cm (3ft 3in).
  • There is not ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pub grub, lite bites and carvery.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 13m (14yd) from the Morton's Bar & Grill Restaurant entrance.
    • The accessible toilet is located in the rear corner of the restaurant area.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 137cm x 250cm (4ft 6in x 8ft 2in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 69cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 117cm (3ft 10in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 77cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • Lighting levels are medium.
  • Comments View
    • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 81cm (2ft 7in).

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.