Skip to main content
The new name for DisabledGo

Morton's Bar & Grill

Hatfield Hotel, The Esplanade, Lowestoft, Suffolk, NR33 0QG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • Morton's Bar & Grill is located on the ground floor at the rear of the Hatfield Hotel.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lowestoft.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lowestoft.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is located on the opposite side of Victoria Terrace from the front of the Hatfield Hotel.

Level Change (Entrances)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrances.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located in front of the bar entrance.
  • There is / are 8 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • The ramp overcomes the steps.
    • The ramp and steps lead to the bar and restaurant entrances.

Outside Access (Bar Entrance)

  • This information is for the entrance located at the rear of the hotel.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 142cm (4ft 8in) wide.
  • Comments View
    • This entrance is also the rear entrance to the Hatfield Hotel.

Outside Access (Restaurant Entrance)

  • This information is for the entrance located to the right of the bar entrance.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • This entrance also leads to the accessible and standard toilets.

Level Change (Restaurant Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are medium.

Level Change (Inside Access)

  • There are steps to access this area / service.
  • The steps are located leading to the mid bar.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • Comments View
    • The mid bar is located between the bar and restaurant areas.
    • There are similar steps leading into the bar from both areas.

Eating and Drinking

  • The following information is for the cafe/bar.
  • The bar does serve food.
  • Full table service is available.
  • There is not a lowered section at the counter.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the bar entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 99cm (3ft 3in).
  • There is not ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pub grub, lite bites and carvery.

Toilet with Adaptations

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 13m (14yd) from the Morton's Bar & Grill Restaurant entrance.
    • The accessible toilet is located in the rear corner of the restaurant area.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 137cm x 250cm (4ft 6in x 8ft 2in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 69cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 117cm (3ft 10in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 77cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • Lighting levels are medium.
  • Comments View
    • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 81cm (2ft 7in).

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.