Access Guide

Search Access Guide

Location

The venue is situated within the centre of the town.
This venue is situated in Ipswich.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Ipswich.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
- The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
- The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located to the front of the building.
There is level access into the venue.
The main door(s) open automatically.
The doors are double width.
The door opening is 149cm (4ft 11in) wide.

Second set of doors View
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 149cm (4ft 11in) wide.

Reception

The desk is 7m (7yd 1ft) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high (110cm+).
The desk does not have a low (76cm or lower) section.
The lighting levels are medium.
There is a hearing assistance system.
The type of system is a portable loop.
Staff are trained to use the system.

Inside Access

Photos

There is level access to the service(s).
This venue does play background music.
Music is played in the bar area.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are bright.

Comments View
- The photographs show the foyer and an accessible bedroom respectively.

Restaurant Bar Internal (Bar)

Photos

Once inside, there is level access to the service.
Food is available from the bar.
Full table service is available.
Food or drinks are ordered from the counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 12m (13yd 4in) from the main entrance.
The distance between the floor and the lowest table is 70cm (2ft 4in).
The distance between the floor and the highest table is 100cm (3ft 3in).
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied hot and cold meals.

Restaurant Bar Internal (Restaurant)

Photos

Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 17m (18yd 1ft) from the main entrance.
The distance between the floor and the lowest table is 70cm (2ft 4in).
The distance between the floor and the highest table is 70cm (2ft 4in).
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied hot and cold meals.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.

Lift

There is a lift for public use.
The lift is located to the right as you face reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 22m (24yd 2in) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 90cm (2ft 11in).
The dimensions of the lift are 137cm x 132cm (4ft 6in x 4ft 4in).
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 120cm from the floor.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is medium.

Room

General Information View
- The Tourist Board rating is 3 Star.
- There are 126 rooms in total.
- There are 15 standard ground floor rooms.
- There are 104 standard rooms on other floors.
Accessible Rooms View
- There are accessible ensuite facilities.
- There is / are 7 room(s) which has / have accessible ensuite facilities.
- There is / are 4 adjoining room(s) available for carers.
Location and Access View
- The accessible room viewed is 52m (56yd 2ft) from the main entrance.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
Accessible Room View
- The room number or room name viewed was 48.
- The width of the door is 86cm.
- The height of the bed is 51cm.
- The measurement between the bed base and floor is 13cm (5in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
Accessible Ensuite View
- The width of the door to the ensuite is 90cm (2ft 11in).
- The door opens outwards.
- The door weight is light.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 258cm x 250cm (8ft 6in x 8ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 69cm (2ft 3in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower View
- There is not a bath.
Wheel In Shower View
- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is lever.
- The shower seat is flip-down.
- The flip down or fixed seat height is 47cm (1ft 7in).
- There are handrails available for the shower.
Signage, colour contrast and lighting in accessible rooms View
- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is low.
- Lighting levels are medium.
Colour contrast and lighting in accessible ensuite View
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is high.
- The colour contrast between the dropdown rails and wall is high.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are medium.
Auxiliary Aids - General View
- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The number of accessible rooms with wheel in showers is 7.
Ground Floor Standard Rooms View
- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are available.
Standard Rooms on Other Floors View
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 27m (29yd 1ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 63cm (2ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located to the right as you enter.
- The female and male toilets are 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.