Access Guide
Introduction
- Related link Buttermarket Shopping Centre.
- Http://www.disabledgo.com/access-guide/suffolk-county-council/buttermarket-shopping-centre
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Comments
View
- The restaurant is located at the St Stephens Lane entrance of the Buttermarket Shopping Centre.
- For access to the shopping centre, please see the seperate guide.
Location
- The venue is located within Buttermarket Shopping Centre.
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ipswich.
Opening Hours
Parking
- For parking details please see the guide for Buttermarket Shopping Centre.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 180cm (5ft 11in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Italian.
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Comments
View
- The restaurant also has a seating area outside of the restaurant, within the shopping centre.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located at the rear of the venue.
- The shared toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 220cm x 210cm (7ft 3in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.