Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Subury.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Sudbury.
Opening Times (Box Office)
- Opening times do vary depending on performances.
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Comments
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- Box office opening times vary depending on bookings and events.
- Bar is open Tues - Thur 7pm - 11pm
- Friday 6pm - 11pm
- Saturday show nights only 6pm - 11pm.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 136cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Stage Door)
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Entrance
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- This information is for the entrance located to the left of main entrance.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 86cm.
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Ramp/Slope
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- The ramp/slope is located leading to door threshold.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played depending on performance.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are adjustable.
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Comments
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- There is level access to the accessible seating on the front row in the theatre.
- Accessible seating needs to be booked in advance as a member of staff is required to escort you through a corridor to the left of the reception lobby.
- This access also entails negotiating 3 separate doorways that range in width between 115cm and 90cm.
- There is level access to the accessible seating on the front row in the theatre.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are theatre seating and a bar.
Restaurant Bar Internal
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- There is not ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 2m (2yd 7in) from the stairs.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 105cm (3ft 5in).
- The type of food served here is bar snacks only.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in at the front.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to you.
- It is 18m (19yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- The rows suitable for hearing assistance systems are All theatre.
- The hearing assistance system was not tested at the time of the survey.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- There is a concession available for carers.
- It is advisable to contact the venue in advance.
- Access to the accessible (removable) front row seats is via the corridor housing the accessible toilet to the left of entrance lobby.
- The corridors are narrow and it necessary to negotiate doorways that are between 95cm and 110cm.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located in the toilet area, to the left, off the foyer in the corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 168cm x 247cm (5ft 6in x 8ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 140cm and 160cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 139cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within accessible toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left of the entrance lobby.
- The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Drinking straws are available on request.