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Sail Makers Shopping Centre

Tavern Street, Ipswich, Suffolk, IP1 3BB

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ipswich.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ipswich.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 18:00.
  • Sunday 10:30 - 16:30.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Tower Ramparts, opposite the bus station.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Tavern Street Entrance)

  • This information is for the entrance located on Tavern Street.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).

Outside Access (Tower Street Entrance)

  • This information is for the entrance located on Tower Street.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 230cm (7ft 7in).

Level Change (Tower Street Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of and beyond the entrance.
  • The ramp/slope is moderate.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the public areas.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG-G.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located in the centre of the mall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is approximately 52m (56yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Changing Places

  • Location and access View
    • The facility is located on the first floor.
    • The facility is approximately 28m (30yd 1ft) from the lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The width of the door is 110cm (3ft 7in).
    • The dimensions of the facility are 350cm x 600cm (11ft 6in x 19ft 8in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 185cm (6ft 1in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 105cm (3ft 5in).
    • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the first floor.
    • The female and male toilets are approximately 34m (37yd 7in) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard female and male toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • At the time of survey it was not possible to photograph the facilities.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 200cm x 300cm (6ft 7in x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.