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St Edmundsbury Cathedral

Abbey House, Angel Hill, Bury St Edmunds, Suffolk, IP33 1LS

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About this venue

Pilgrims and tourists have been visiting the site of St Edmundsbury Cathedral for over a thousand years. Today, we offer all who come to the Cathedral a warm welcome, the opportunity to pray and the chance to explore on their own or as part of a tour.

Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Bury St Edmunds.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bury St Edmunds.

Opening Times

  • Monday 07:15 - 18:00.
  • Tuesday 07:15 - 18:00.
  • Wednesday 07:15 - 18:00.
  • Thursday 07:15 - 18:00.
  • Friday 07:15 - 18:00.
  • Saturday 08:45 - 17:30.
  • Sunday 08:00 - 16:30.

Parking

  • The venue does not have its own car park.

Opening Times (Pilgrims Kitchen)

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday 08:30 - 17:00.
  • Sunday Closed.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 190cm (6ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open both ways.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 140cm (4ft 7in) wide.
  • Comments View
    • The second set of doors are to the right as you enter.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left as you enter then around to the right.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • Comments View
    • The slope and steps are between the two sets of doors.
    • The ramp overcomes the steps.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 83cm (2ft 9in) wide.

Level Change (Side Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the side entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (Cathedral)

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played at certain times.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Alter)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located towards the back of the cathedral.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located at the alter.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • The Alter steps also have a portable ramp that is available on request from a member of staff.
    • The portable ramp is 75cm wide and is as shown in the photo.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located ahead from the side entrance and then left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 29m (31yd 2ft) from side entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft).
  • The dimensions of the lift are 110cm x 140cm (3ft x 4ft).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift (Platform)

  • There is a lift for public use.
  • The lift is located between the Cathedral and the corridor below.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 60m (65yd 2ft) from side entrance.
  • The clear door width is 90cm (2ft).
  • The dimensions of the lift are 121cm x 145cm (3ft x 4ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • Comments View
    • Use of this lift is available on request from a member of staff.

Restaurant Bar Internal (Pilgrims Kitchen)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 8m (8yd 2ft) from the side entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Cathedral Treasury

  • There is a stair lift to bypass 15+ steps with handrails on left leading into the Treasury.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 34m (37yd) from the side entrance.
    • The accessible toilet is located ahead as you enter then left and to the left of the lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 195cm x 170cm (6ft 5in x 5ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 102cm (3ft 4in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 109cm (3ft 7in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Level Change (Side Entrance to Toilet Area & Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the side entrance and Toilet area and cafe.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.