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Sudbury Registration Office and Heritage Centre

Town Hall, Old Market Place, Sudbury, Suffolk, CO10 1TL

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sudbury.

Opening Times

  • Monday 09:30 - 16:00.
  • Tuesday 09:30 - 16:00.
  • Wednesday 09:30 - 16:00.
  • Thursday 09:30 - 16:00.
  • Friday 09:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access

  • Entrance View
    • This information is for the entrance located at the side of the building in Gaol Lane.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 91cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 142cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance and through to the Heritage centre door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Inside Access (Heritage Centre)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Reception (Reception/Registrars Office)

  • The desk/counter is 3m (3yd 10in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • This Office is located immediately to the right as you enter the building via a door that is 78cm wide and opens away from you.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Inside Access (Ceremony room - Mayors Parlour)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played during Ceremonies.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left beyond the Museum entrance.
  • The facility is 12m (13yd 4in) from the Heritage centre entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 148cm x 203cm (4ft 10in x 6ft 8in).
  • The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not a lateral transfer space.
  • Wall mounted rails are available.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 87cm (2ft 10in).
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is not a wheel in shower.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.