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Thurston Railway Station

Station Hill, Thurston, Suffolk, IP31 3QU

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Access Guide

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Assisted Travel Information

  • Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
  • Assisted Travel Text Relay service: 18001 0800 028 2878.
  • Email: [email protected].

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the side of platform 2.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There will be 2 Blue Badge Bays available when the new Co-Operative Store is complete at the edge of the car park in early 2019.

Outside Access (Platform 2 Entrance)

  • Entrance View
    • This information is for the entrance located at the front of platform 2 next to the barrow crossing for platform 1.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.

Level Change (Platform 2 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the front of platform 2 leading from the main entrance and barrow crossing from platform 1.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is not tactile paving at the top and bottom of the steps.

Barrow Crossing Between Platforms

  • The barrow crossing is located at the front of the platforms.
  • The barrow crossing crosses 2 tracks.
  • The traffic light system has a green light when safe to cross and a red light for when it is not safe to cross.
  • The traffic light system has an audible alert built in for when it is unsafe to cross.
  • The crossing is uneven as you cross the tracks.

Level Change (Platform 1)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the front of platform 1 leading from the barrow crossing from platform 2.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is not tactile paving at the top and bottom of the steps.

Platform 1 Waiting Shelter

  • There is a waiting shelter midway along platform 1.
  • This shelter has entrances leading in from each side, with opening measurements of 110cm.
  • The shelter has bench style seating without armrests.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • The train companies operating from within this station are Greater Anglia.
  • The train companies that operate within this station include:.
  • Please click here for access information for Greater Anglia.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1, 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2.
  • Additional Station Information View
    • Announcements on platforms are visual.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Access to Platform 1 is via a barrow crossing opposite the entrance.
    • There is a ticket machine available at the main entrance which is at a suitable height for wheelchair users and has a built in hearing loop.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)